Jewelry Store Office Manager

Description

Day’s Jewelers seeks a detail-oriented and proactive leader to join our management team. We invite you to envision yourself as a part of our Salem location, where exceptional service, exquisite craftsmanship, and timeless elegance converge.

We are seeking an experienced Office Manager to support operational excellence by managing administrative functions and ensuring seamless communication between store operations and corporate departments. This position is vital in achieving monthly budgeted profitability, managing payroll and expenses, and upholding operational standards to deliver exceptional customer experiences.

Key Responsibilities:

• Collaborate with the store management team to drive business improvement, provide leadership support when delegated, foster open communication, and actively participate in planning and executing store projects and events.
• Support the store team by assisting on the sales floor during peak periods and addressing guest inquiries professionally.
• Act as the communication liaison and manage administrative functions for corporate departments while managing tasks such as scheduling, payroll, and inventory.
• Oversee monthly budgeted profitability targets and financial administration.

Requirements

Education & Experience:

• Minimum of 2 years of experience in retail administration or clerical roles.
• Exceptional organizational skills, attention to detail, and ability to prioritize effectively.
• Proven expertise in luxury retail, with an innate understanding of clientele expectations and refined customer engagement strategies.
• Experience with Microsoft Office Suite programs.
• Ability to work flexible hours, including evenings and weekends, with occasional travel for company events and training seminars.

Benefits:

• Competitive salary and performance-based incentives.
• Company-contributed health insurance plans.
• Company-provided life insurance plan, 100% paid.
• Insurance Programs: Dental, vision, life, additional life insurance, and supplemental insurance plans.
• Partnership in the growth and prosperity of our successful employee-owned company (Employee Stock Ownership Plan – ESOP).
• 401K (Matching) Retirement plan
• A prestigious and inspiring work environment where excellence is the standard.
• Opportunities for professional development and industry certifications working for one of the most respected retail jewelers in America.
• A chance to be part of an esteemed luxury brand with a heritage of excellence.
• Paid time off (including 6 holidays), encouraging work-life harmony.

As an employee-owned company, Day’s Jewelers recognizes the importance of empowerment and development. Day’s vision is achieved through exceeding customer expectations, building relationships, and providing the finest quality products. Founded in 1914, Day’s continues to thrive. Day’s is dedicated to upholding social and ethical integrity and sustainable environmental stewardship. Each co-owner shows devotion to truth, value, opportunity, connection, diversity, positivity, and love, as they sparkle every day. We invite you to visit our website to learn more about our culture of teamwork: https://www.daysjewelers.com/pages/join-our-team.

If you’re ready to elevate your career in luxury retail while contributing to Day’s legacy of exceptional service and operational excellence, and thrive in a culture that values sophistication, innovation, and leadership, we encourage you to apply today.

Day’s Jewelers is an Equal Opportunity Employer and participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.