Jira Migration SME

Program: New York State of Health (NYSoH)
Location: 22 Corporate Woods Blvd, Albany, NY - 2 days a week in office.
Salary Range: $130,000–$135,000 annually 
Employment Type: Full-Time

Position Overview

GDIT is seeking a hands-on Jira Migration Subject Matter Expert (SME) to support the New York State of Health (NYSoH) program, serving more than 7 million New Yorkers through its Health Benefit Exchange.

The initial assignment will focus on migrating requirements currently represented as customized work items in IBM RTC/EWM into Atlassian Jira. Existing NYSoH ELM specialists will provide source-system expertise, while the Jira Migration SME will own Jira target design, migration engineering, execution, reconciliation, and validation.

Experience migrating from a comparable enterprise ALM, requirements, issue-tracking, or work-management platform into Jira is acceptable. Prior IBM RTC/EWM experience is not required. Additional migrations may follow.

How You’ll Make an Impact

• Lead discovery and migration planning with ELM SMEs, delivery teams, and Jira stakeholders, defining scope, dependencies, risks, cutover strategy, and rollback approach.


• Design Jira target projects, issue types, custom fields, workflows, permissions, schemes, and relationships to support requirements and traceability needs.


• Map and transform source records, custom attributes, status histories, links, comments, attachments, and other agreed-upon metadata into Jira while documenting platform limitations.


• Select and configure migration utilities.


• Build and execute REST API integrations, scripts, and repeatable extraction, transformation, and loading processes.


• Perform proof-of-concept and pilot migrations.


• Reconcile record counts and field-level results, resolve migration defects, and support user acceptance testing.


• Execute production migration and post-cutover stabilization while minimizing disruption to program delivery.


• Produce mapping specifications, migration runbooks, validation evidence, operational documentation, and knowledge-transfer materials.

What You’ll Need to Succeed

Education

• Bachelor’s degree.

Required Qualifications

• 8+ years of related professional experience.


• Demonstrated hands-on ownership of at least one completed migration from a comparable enterprise platform into Jira.


• Ability to clearly explain personally executed technical migration work, including source platform, target environment, approach, tooling, migration challenges, validation, and outcome.


• Strong Jira administration and configuration skills, including:
  
  
  
  • Custom fields
  
  
  • Issue types
  
  
  • Workflows
  
  
  • Schemes
  
  
  • Permissions
  
  
  • Relationships
  
  
  
  


• Experience migrating requirements or comparable structured work items, including:
  
  
  
  • Field mapping
  
  
  • Hierarchies and links
  
  
  • Attachments
  
  
  • Historical data considerations
  
  
  
  


• Hands-on experience with Jira REST APIs, migration utilities, scripting, automation, and data transformation.


• Scripting or development experience using technologies such as Python, Groovy, or Java.


• Experience designing and executing:
  
  
  
  • Proof-of-concept or pilot migrations
  
  
  • Data reconciliation
  
  
  • Migration validation
  
  
  • Production cutover
  
  
  • Post-migration issue remediation
  
  
  
  


• Ability to partner effectively with source-system SMEs and translate business and technical requirements into an effective Jira target design.


• Strong troubleshooting, technical documentation, and communication skills.

Preferred Qualifications

• Migration experience involving IBM ELM/RTC/EWM, Azure DevOps, Rally, HP ALM, or another enterprise ALM/work-management platform.


• Experience migrating requirements that include traceability, parent-child relationships, cross-references, and custom workflows.


• Experience with Jira Cloud and/or Jira Data Center migrations.


• Experience with Jira ecosystem applications and migration tools, as appropriate.


• Experience supporting large-scale or multi-project migrations.


• Experience within regulated government or healthcare environments.


• Atlassian certifications or comparable demonstrated Jira expertise.

Expected Deliverables

The Jira Migration SME will be expected to produce and support:

• Source-to-target inventory.


• Detailed mapping specifications.


• Jira target configuration design.


• Migration scripts, utilities, and automation.


• Documented and repeatable migration procedures.


• Pilot migration findings.


• Reconciliation and validation reports.


• Production cutover plan.


• Post-migration stabilization documentation.


• Knowledge-transfer documentation.