Job Connector

Inside Safe is Los Angeles’ citywide proactive housing-led strategy to bring people inside from tents and encampments for good, and to prevent encampments from returning. Working collaboratively with the City of Los Angeles’ Mayor’s Office, the Inside Safe Initiative proactively engages with people living in tents and encampments based on which locations are most chronic and where people are most in crisis. It is a housing-based initiative where people are offered immediate quality housing and a commitment of services and permanent housing so they can stay inside safe for good.

The Job Connector will offer workforce development support services and resources to recently housed individuals through CRCD’s Vernon-Central/LATTC WorkSource Center. The Job Connector will assist up to 25 individuals, who self-identify as ready to pursue employment, education, or training. The Job Connector, working closely with a homeless services case manager, will assist with matching clients to jobs available through the Vernon-Central/LATTC WorkSource Center. The Job Connector will help to ensure clients have the supportive services needed to apply and retain employment and will report back on the status of the client for up to one year. The Job Connector will also provide the client with a warm introduction to an education or training program at Vernon-Central/LATTC WorkSource Center. In coordination with CRCD’s Associate Director of Adult Workforce Development, the Job Connector will additionally report, receive daily and/or weekly operational instructions from the Inside Safe Program Manager assigned to the Mayor’s Office. This position works primarily in the San Fernando Valley.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Encourage and promote partnership working. Liaise with a range of statutory, voluntary, and public, private, and community-based agencies to improve participants’ access to services and maximize their options for employment, education, and training opportunities for program participants.
• Work in partnership to identify potential participants who self-identify that they are ready to work. Build and maintain effective working relationships with appropriate referral agencies to identify areas of need and people facing barriers to work, learning or volunteering.
• Establish needs of each individual participant. Conduct confidential, one on one interviews offering information and/or guidance, as appropriate, on the range of work and learning opportunities available locally.
• Enable participants to develop the opportunity to exercise individual choice and the pursuit of their own options for work and learning and support them in these choices.
• Assist participants to access and attend appropriate work and/or learning opportunities and relevant community activities.
• (Co)Facilitate weekly to monthly case conferencing for participant caseload amongst WDD staff team and key partners to ensure adequate service delivery and progress towards all positive outcomes.
• Document monthly case notes to track participant progress, service activities, and support service needs.
• Work collaboratively to use a range of resources to help participants identify their skills, including project and online assessment tools.
• Understand and follow the Integrated Service Delivery model, and collaborate with WDD staff to ensure coordinated services and the smooth transition of participants from skills development and training to employment services through follow-up
• Work with all other service delivery staff within WDD, management, other CRCD departments, and partners
• As appropriate, offer intensive support where individual need(s) has been established
• Recognize and work appropriately within challenging situations.
• Attend and participate in mandatory CRCD organization-wide staff meetings including event preparation and day of event implementation.
• Participate in all WDD staff planning, including the 5-Year Strategic Plan
• Uphold CRCD’s mission & professionally represent the agency at assigned events

• Associates degree and/or 1-2 years’ experience or related work
• Experience working with individuals experiencing homelessness and housing instability.
• 2+ prior experience in providing career coaching/case management /job development services within workforce development, social service, or non-profit organizations.
• Experience, comfort, and desire to work with various vulnerable populations such as re-entry, homeless, veterans, disabled, low-income, etc.
• Reliable, flexible team player who works well with minimal supervision, has a good work ethic, and can set and maintain personal boundaries.
• Demonstrated knowledge of participant community resources & services
• Reliable transportation, valid driver's license, and car insurance as required by law.
• Proven experience in providing job development, staffing or business services.
• Culturally sensitive individual who has the ability and drive to offer support that helps to achieve positive outcomes for socio-economically high-need groups.
• Working knowledge of MS Office
• Experience in using Google Workspace (specifically Google Drive, Docs, Sheets, Forms, and Calendar)
• Working knowledge in data tracking systems and tools
• Strong organizational skills to manage large caseload, data, and reporting duties.
• Strong interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• This is not a work from home position. This role reports to the office 5 days a week.

SALARY

$27.00/hour

BENEFITS

CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including:

• 14 Paid Holidays
• On-Demand training memberships to bolster professional development
• Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance
• 401k eligibility from day one & up to 3% matching after one year
• 529 Educational Savings Plan from Principle
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Accident & Hospital Indemnity
• Whole life insurance with cash benefits
• Identity Theft Protection and Legal Services
• Discount pet insurance through ASPCA
• Generous work/life balance

All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Veronica Garcia (213) 743-6193.