As a Sales Account Representative at Schindler, you will assist the Existing Installation team cultivate relationships with customers to drive sales for elevator and escalator services, including maintenance, repairs, and upgrades. You will ensure high levels of customer satisfaction utilizing strong organizational and customer relationship management skills.

ESSENTIAL FUNCTIONS:
•    Sales & Opportunity Identification: Aid the Existing Installation Sales Account Managers in pursuing repair sales, new maintenance contracts, and in tracking the current sales portfolio to anticipate contract retention opportunities. Prepare and present repair, renewal and recovery presentations and proposals to meet or exceed sales and profitability objectives. Understand and utilize the complete range of Schindler products, procedures and service offerings to ensure the Company meets all client requirements.    
•    Customer Account Management: Act as a liaison between the customer and Schindler to build strong, long-term relationships and leverage industry knowledge to achieve sales targets. Work with property managers and building owners to ensure that Schindler products and maintenance agreements meet both customer expectations and Company requirements for quality, performance reliability and passenger safety.  Evaluate any customer inquiries or complaints and recommend corrective action to management and/or Sales Account Manager.  Assist with accounts receivable for client portfolios, ensuring timely and accurate payments.    
•    Collaboration, Documentation & Compliance: Collaborate with Existing Installations Sales Account Managers and Superintendents to prepare maintenance and repair estimates, communicate proposals and schedule service orders. Maintain accurate customer records and files in accordance with company procedures. Ensure compliance with established policies and procedures.  

Base Salary $76,800 - $96,100

The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include commissions or longer-term incentives.