Lead end-to-end invoicing process for high-volume accounts, ensuring accurate and timely 
billing to large corporate clients across multiple sites and regions.
• Specialize in maintenance-related invoicing, ensuring alignment with service schedules, 
approvals, and contract terms.
• Collaborate closely with field operations teams to ensure accuracy. 
• Strong knowledge of invoicing practices to understand customer payment processes, 
contracts, vendor compliance, and required documentation.
• Ensure all invoices meet customer-specific billing requirements, including purchase order 
(PO) matching, job coding, and work order verification.
• Work with Accounts Receivable and Cash Applications teams to track payment statuses, 
troubleshoot exceptions, and reduce delays in both receivables and interdepartmental 
workflows.
• Generate and review custom invoice formats and financial reports tailored to corporate 
customer expectations and internal reporting needs.
• Ensure accuracy and compliance with internal financial controls, SOX/audit requirements, 
and company policy for all invoicing activities.
• Identify and implement process improvements, leveraging system knowledge to streamline 
invoicing for both products and recurring maintenance services.
• Provide training and mentoring to junior billing staff, especially around complex account 
structures and invoice coordination.
• Serve as a point of contact for escalated invoicing issues with strategic account customers 
and cross-functional teams.
Completing customer forms
Completing manual invoices
Notarizing invoices and forms
Support local offices with special requirements needed for Construction invoicing
Work with local offices to get billings out in a timely manner in order to meet customer billing 
requirements
Identify billing opportunities in assigned offices 
Final Billing for assigned offices
Completing email requests
Out of Office Backup Coverage
Help with monitoring the forms box when in the office 
Printing/Scanning/Emailing other billers’ spools 
FedEx Requests
3rd Party Uploading if not completed by assigned individual
Participate in and/or lead monthly conference calls to identify billing issues/billing GAPs 
Process LOAs for Advanced Billing less than Standard 35%