ROLE OVERVIEW:
Cartier North America is seeking a Workshop Administrator who will be responsible for executing all administrative and logistic tasks for client services and stock maintenance, with the ability to cross-train and assist with tasks in other departments, as needed for the business.
RESPONSIBILITIES:
Operations
- Administrative – processing all non-technical tasksfor both client and stock repairs, ie. repairregistration, audit, diagnosis, cost estimate creation materials posting, parts delay management, billing, payment processing, transfers, and final invoice.
- Logistics – receiving and shipping of all inbound andoutbound parcels, including domestic andinternational shipments, ie. proper movement ofproduct in/out of department, coordination ofcourier pick ups/drop offs, and maintaining supplies.
Knowledge and compliance
- Develop deep understanding and knowledge ofbrand and products to convey Cartier heritage andvalues.
- Understand and comply with Cartier security andoperational procedures.
Brand Ambassador
- Uphold Cartier image by maintaining professionaldemeanour at all times in person, via email, andtelephone.
QUALIFICATIONS:
Education:
- Associate or Bachelor’s degree
Required experience:
- Customer service or related field of experience with strong data processing skills
Technical skills / abilities:
- SAP or other CS related programs
- Ability to work and prioritize tasks in a fastpaced and high volume environment
Personal skills:
- Proactive personality, positive and solutions orientated attitude
- Ability to work both independently and within a team environment
- Excellent communication skills both written and verbal.
Expected Salary Range: $25-$30/ hour
Salary will be negotiated based on relevant skills and experience