Join Our Front Desk Team!

Riley Hotel Group is currently hiring a Front Desk Team in Cumberland, Maryland! We are currently looking to fill the positions below as part- and full-time opportunities. Our Front Desk team will be mainly responsible for checking in/out guests and responding to guests’ requests. If you are a motivated individual, please apply with a current resume today!

Open Positions:

• Front Desk Agent (PT/FT)
• Front Desk Supervisor (FT)

Pay Details:

• Front Desk Agent: $15 – $18/hour
• Front Desk Supervisor: $18 – $20/hour

Full-Time Employee Benefits:

• Vision insurance
• Dental insurance
• Health insurance
• Life insurance
• 401k
• Paid time off

The right candidates will have:

• Previous experience working at front desk in a hotel setting
• Positive attitude and service-minded work ethic
• Flexible schedule including evenings, weekends, and holidays

Our Front Desk Team will:

• Greet, check-in, and check out guests when they arrive and leave the premises
• Distribute keys and room assignments
• Record credit card and personal information
• Manage room bookings in-person, online, and through incoming calls
• Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
• Perform regular bookkeeping duties
• Connect with the housekeeping department to ensure guest accommodation is ready

If you are interested in this position, please submit a current resume for consideration!

Work schedule

• Weekend availability
• Monday to Friday

Benefits

• Paid time off
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Health insurance