Jr. Account Manager

Jr. Account Manager Role/Overview

Account and client support

· Support assigned accounts by assisting with day-to-day client needs

· Help maintain positive, professional relationships with client contacts

· Respond to routine client inquiries under the guidance of the Account Manager

· Assist with meeting preparation, notes, and follow-ups

· Help to support and drive sales initiatives and marketing

Assist with administrative tasks related to:

· Quotes and estimates

· Reporting and dashboards

Project coordination

· Assist with managing projects from concept through delivery

· Support order entry, order tracking, and timelines within internal systems

· Coordinate with internal teams including Creative, Merchandising, Inventory & Fulfilment, Finance, IT, Customer Service, etc.

· Monitor deadlines and help ensure projects stay on track

Product and program support

· Assist with product research, item selections, and business reviews

· Support the creation of presentations, pitch decks, and product proposals

· Help gather product images, copy, and product details

· Assist in the setup and execution of off-site client events and redemption programs

Webstore and content maintenance

· Support content uploads, edits, and reviews on client platforms

· Help ensure brand guidelines and client standards are being followed online

· Coordinate updates with IT and creative teams when changes are needed

Cross-Functional Collaboration

· Work collaboratively with internal Brand Addition teams to support client objectives

· Participate in internal huddles, project meetings, and training sessions

· Learn Brand Addition systems, processes, and best practices through hands-on support