Jr. Ordering Specialist

Description

We are seeking a detail-oriented and proactive Ordering Specialist to join our team. The ideal candidate will play a critical role in managing the procurement and ordering process for our impact window and door products. This position requires strong organizational skills, a keen eye for detail, and the ability to coordinate with various departments to ensure timely and accurate orders. 

Key Responsibilities:

• Order Management: Accurately process and manage customer orders for impact windows and doors, ensuring all specifications are met.
• Documentation: Maintain detailed records of all orders, including purchase orders, invoices, and delivery schedules. Ensure all documentation is complete and accurate.
• Customer Communication: Serve as a point of contact for customers regarding order status, delivery schedules, and any related inquiries.
• Problem Resolution: Address and resolve any issues related to orders, including delays, product discrepancies, or vendor-related problems.
• Process Improvement: Continuously evaluate and improve ordering processes to enhance efficiency, reduce costs, and improve customer satisfaction.
• Collaboration: Work closely with the sales, production, and logistics teams to ensure seamless order fulfillment and customer satisfaction.

Requirements

Experience: Minimum of 2 years of experience in order management, procurement, or a related field. Experience in the window and door industry is a plus. 

Skills:

• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Experience with ERP or inventory management systems is a plus.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.

Attributes:

• Proactive and solution-oriented mindset.
• Ability to handle multiple tasks and prioritize effectively.
• Strong problem-solving abilities.