Jr Sales Engineer

JOB TITLE

Junior Sales Engineer

DEPARTMENT

Chief Technical Officer (CTO) - Sales Engineering

REPORT TO

Director of Sales Engineering

EMPLOYMENT STATUS

Full-time (exempt)

LOCATION

In-person at Ellington Field Joint Reserve Military Base (Houston, Texas)

CITIZENSHIP

U.S. Citizenship required

CLEARANCE & LEVEL

Ability to obtain and maintain U.S. Government DoD Top Secret Clearance

SALARY (up to)

$85,000 (Annually)

POSITION DESCRIPTION

The Junior Sales Engineer supports the Chief Technical Officer Sales Engineering team in the development of technical solutions that meet customer requirements. This role works closely with senior sales engineers, sales personnel, engineering teams, and customers to analyze requirements, assist in solution development, and contribute to proposal and business development activities.

This position is designed for an entry level engineering professional seeking to develop expertise in satellite communications, IP networking, and telecommunications systems within a customer-facing technical environment.

ESSENTIAL DUTIES

• Support Sales Engineering processes and established technical solution workflows. Activities include: Provide OW performance data to sales/customer requests; troubleshooting UT/network performance, recommend potential improvement to sales engineering process.

• Assist in analyzing customer technical requirements and contribute to solution design documentation.

• Develop a working understanding of the OneWeb LEO network and related service offerings.

• Contribute to end-to-end solution design activities, including network sizing, equipment specifications, and basic transmission analyses.

• Perform limited integration, testing, and initial configuration of user terminals and related equipment.

• Support installation and troubleshooting of Layer 2 and Layer 3 networking devices.

• Assist in identifying performance issues and recommend corrective actions under supervision.

• Participate in customer meetings, technical discussions, and sales support activities.

• Assist with coordination of tests, demonstrations, and customer trials.

• Collaborate with Project Management team and external vendors or contractors as required to support contract execution.

• Provide technical support to Sales, Operations, Engineering, and Business Development teams.

• Develop satellite solutions utilizing company teleport facilities.

• Master the use of various Engineering Tools i.e. Grafana, Device Hub. Modest, etc., to support customers and sales team.

• Resolve customer issues timely, support complex system installations and startups at customer sites.

• Perform other duties as assigned by manager.

SUPERVISORY RESPONSIBILITIES

• There are no supervisory responsibilities for this role.

EDUCATION AND KNOWLEDGE

• Bachelor's degree in computer science, Electrical Engineering, Management Information Systems, or related technical field; or equivalent combination of education and experience.

• Foundational knowledge of IP networking concepts and telecommunications systems is required.

• Basic understanding of satellite communication systems is required.

• Proficiency with Microsoft Office Suite is required.

• 1 - 3 years of relevant engineering, network support, or telecommunications experience preferred.

• Experience in commercial satellite service environments or military background is preferred.

• Familiarity with mobile and fixed network services preferred.

• Experience configuring and troubleshooting Layer 2/3 network devices preferred.

OTHER QUALIFICATIONS

• Ability to meet with the customer (face-to-face) on short notice in support of Sales efforts andsurge requirements.

• Ability to travel domestically (primarily CONUS) as business needs require.

• Strong analytical and problem-solving skills.

• Effective verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Ability to act with integrity, professionalism, and confidentiality.

• Ability to work independently and collaboratively in a team environment as well as manage multiple priorities and meet deadlines in a fast-paced environment.

• Must be self-motivated, dynamic, and a creative team player.

• Ability to exercise sound judgment and seek guidance when appropriate.

• Network/IT certifications (e.g., CCNA, Network+, CompTIA Security+, etc.) preferred.

TRAVEL

• Up to 20% of domestic and/or international travel may be required for this role.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to walk. The employee must regularly lift and/or move up to 50 pounds.

OneWeb Technologies dba Eutelsat Network Solutions is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.