Jr. ServiceNow Developer

We are seeking a skilled and motivated Junior
ServiceNow Developer to manage, design, and implement ServiceNow solutions
for operations and development teams. The ideal candidate will be responsible
for creating innovative proof -of -concept applications, designing workflows, and
maintaining the platform in alignment with industry’s best practices. This role
offers an exciting opportunity to work on complex ServiceNow implementations
while collaborating with cross -functional teams to deliver high -quality
solutions.

Key Responsibilities

·      Proven knowledge of basic ServiceNow
functionality and ability to explain it new users.

·      Develop proof -of -concept applications on the
ServiceNow platform to support business initiatives.

·      Design technological solutions based on
functional specifications, ensuring efficient and scalable implementation.

·      Create, implement, and optimize ServiceNow
workflows and procedures for streamlined processes.

·      Design and develop customized Service Portal
pages and widgets to support business needs and enhance user experience.

·      Track, document, and resolve defects, ensuring
issues are addressed in a timely manner.

·      Participate in User Access Testing (UAT) to
gather feedback from stakeholders, including ITIL process owners and clients.

·      Manage update sets for transferring code to test
and production environments.

·      Monitoring health, usage, and overall compliance
of ServiceNow and its applications.   

·      Process automation within the ServiceNow
instance and other Information Services applications.

·      Providing updates, status, and completion
information to tickets in the work queue regarding current assigned incidents,
resolution efforts, and projects.

Required Qualifications

Education

Bachelor’s degree from an accredited university in
one of the following fields:

·       Computer
Science

·       Software
Engineering

·       Information
Systems

·       Computer
Engineering

·       Related
technical discipline

Candidates from recognized technical universities such as Virginia Tech, Old Dominion University (ODU), or similar accredited
institutions are encouraged to apply.

·      Demonstrated expertise in ServiceNow modules
ITSM

·      Proven experience in configuring ServiceNow
using Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script
Includes, and UI Scripts.

·      Proficiency in JavaScript

·      Excellent communication and collaboration
skills, with the ability to gather and understand requirements from internal
and external stakeholders.

·      Strong analytical, problem -solving, and
decision -making skills.

·      Familiarity with Scrum or Agile development
methodologies.

Experience (Desired)

·       0–2
years of software development experience (academic projects, internships, or
entry -level experience acceptable)

·       Experience
in ServiceNow modules ITSM

·       Experience
in configuring ServiceNow using Business Rules, Client Scripts, UI Policies,
Flow Designer, ACLs, Script Includes, and UI Scripts.

·       Proficiency
in JavaScript

·       Excellent
communication and collaboration skills, with the ability to gather and
understand requirements from internal and external stakeholders.

·       Strong
analytical, problem -solving, and decision -making skills.

·       Familiarity
with Scrum or Agile development methodologies.

Clearance

·       U.S. Citizenship required  

·       Active
Secret Clearance OR ability to obtain a Secret Clearance