JTDC - Admissions and Release Specialist II

• Reviews and assesses the completeness, accuracy, and overall quality of work performed by the Admission Release staff in the department. 
• Communicates appropriately with members of the judicial system, outside community organizations, individuals and the public; maintain working relationships with these persons to support the work of the department; respond to all persons (including clients) with a high level of respect and professionalism.
• Reviews incoming Police and Court documents to determine if documents are sufficient to meet the requirements for detention/release of the resident into and from JTDC and contact the appropriate agency for corrections as needed.
• Acts as a liaison with court and other agencies, also address public relations concerns with a high level of professionalism.
• Reviews and summarizes the content of incoming correspondences and materials, with close attention to detail and addressing inconsistencies with the appropriate JTDC departments.
• Audits data entry and reports in the Resident Management Information System (RMIS) to confirm the accuracy, completeness, and overall quality of entered data and make the necessary corrections.
• Operating knowledge of designated systems (CFIVE, Odyssey, RMIS, etc.) to confirm accuracy/clarity of court documents.
• Ensures that the Admissions Board is reviewed daily for completion and accuracy; makes recommendations for corrections.  
• Oversees the organization, security and maintenance of all department files/records according to JTDC policy and procedure.
• Plans and conducts regular Admissions/Release Department staff meetings as directed by Admission Release Director.
• Responsible for working admission/department; this will include, but is not limited to: following JTDC Policy and Procedure on admissions/release of residents, responding appropriately to questions from the public, and being exposed to residents being admitted and/or released from the facility.
• Creates and maintains files, makes copies and answers phone calls/messages and addresses them appropriately.
• Coordinates resident’s transportation needs with the appropriate units (Sheriff Dept. or JTDC).
• Prepares routine and impromptu reports for Admission and Release Director.
• Ensures that staff members print and distribute daily reports for designated departments of JTDC and Juvenile Court.
• Maintains a high level of confidentiality and integrity in keeping resident’s property secure according to policy; releases only the appropriate property to the resident or designated person.
• Good attention to multifarious detail; ability to audit and edit the daily/weekly lists (Court/Appointment list, Admission list, Release list, etc.).
• Fulfills the role of an Administrative Assistant II as needed. 
• Performs other related duties as assigned.

• High School Diploma or G.E.D. test certificate required.
• Graduation from an accredited college or university with a Bachelor’s Degree, preferably in relation to area of assignment OR   an equivalent combination of education, training and professional work experience pursuant to acquiring the knowledge, skills and capabilities indicated herein preferred.

• United States citizenship.
• 21 years of age at the time of application submission.

• Ability to work cooperatively with administrative, supervisory, technical and professional personnel in the coordination or delivery of services as provided by the agency.
• Ability to acquire a thorough knowledge of specialized administrative procedures and regulations particular to area of assignment.
• Knowledge of good office management principles; knowledge of good supervisory and training techniques.
• Must maintain strict professionalism and confidentiality in dealing with sensitive information.
• Ability to make sound decisions and carry out programs affecting one’s own work and the work of others in a changing work environment.
• Good communication skills; ability to exercise diplomacy, gather information from others and make inquiries; ability to convey information and explain or discuss office policy and procedures with others in person or by telephone.
• Skill in the application of complex instructions, written and verbal; ability to accurately relate such instructions in full or part to other administrative staff.
• Skill and proficiency in the operation of standard office equipment including the use of a keyboard as applied to the operation of computer systems as may be required based on area of assignment.

• Multi-tasks and performs well under pressure.

• Ability to effectively understand and communicate in English (verbally and in writing).
• Highly accountable, reliable, and prompt, with a strong work ethic.
• Demonstrates proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Bilingual communication skills preferred.

• Ability to sit at a desk for a large portion of the day.
• Extensive reaching, bending, and moving of objects up to 20 pounds to organize and place in files.
• May require periods of walking throughout the facility.
• May require periods of standing.
• Ability to effectively operate and utilize a computer.
• Must be able to work longer hours based on departmental needs.

• Interaction with the public, employees and residents.
• Exposure to resident behavior problems that may include physical acting out and require safe physical management skills.
• Exposure to various chemicals and cleaning solvents.
• Exposure to facility physical deficiencies and pests.
• Exposure to youths with various states of cleanliness and hygiene.
• Exposure to various health related conditions or residents of a communicable nature which requires precaution and adhering to medical instruction.
• Exposure to communicable diseases of youths.
• Open availability to work any shift at a 24-hour facility (includes evenings, nights, weekends, and holidays and ability to work overtime as directed).

• Illinois residency obtained within 90 days of date of hire.
• Pass a pre-employment drug screen and background check including but not limited to LEADS, CANTS, and professional references.
• A result of negative from the Illinois Department of Children and Family Services (DCFS) Child Abuse Registry.

• Must pass Prison Rape Elimination Act (PREA) screening requirements.
• Must be able to work any shift at a 24-hour facility (includes evenings, nights weekends and holidays)

• Information concerning the benefits for this position can be found at the Circuit Court of Cook County Employment Opportunities Page. 

Please apply by filling out the application at our Career Page.