Junior Call Centre Associate

About the Role
We are looking for a confident and motivated Junior Call Centre Associate to support customer engagement and outreach activities as part of our marketing campaigns. This entry-level role is perfect for someone eager to develop their communication, customer service, and marketing skills within a dynamic call centre environment.

Key Responsibilities:

• Handle inbound and outbound calls related to marketing campaigns and promotions
• Communicate brand messaging clearly and professionally to customers
• Engage with customers, answer inquiries, and provide accurate information
• Support lead generation, appointment setting, and follow-up activities
• Maintain accurate records of customer interactions and update internal systems
• Collect customer feedback and assist with campaign reporting
• Work collaboratively with the marketing and customer service teams
• Ensure high standards of professionalism and call quality

What We’re Looking For:

• A positive, confident, and professional attitude
• Strong verbal communication and active listening skills
• Willingness to learn and take on new challenges
• Comfortable working in a fast-paced call centre environment
• Reliable, punctual, and self-motivated
• No previous experience required, full training provided

Benefits:

• Comprehensive training and ongoing coaching
• Clear progression opportunities into senior call centre, marketing, or leadership roles
• Supportive and collaborative team environment
• Exposure to real-world marketing campaigns and customer engagement strategies

If you’re eager to build your communication skills and grow within a vibrant marketing team, we encourage you to apply.