Junior DevOps Automation Engineer

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

What you'll do

The Junior DevOps/Automation Engineer will lead, develop, and support automation projects related with Servers deployments and operations, in our global environment including Red Hat Enterprise Linux, SuSE Linux Enterprise Server, Windows. Required skills include: Linux and Windows operating systems support, Ansible, Terraform, bash scripting, power shell, Server Patching, Server OS and Security Hardening.

You will work with Global Cloud Engineering Self Service Platform Automation team, developing, and implementing infrastructure automation both on premise and across public clouds, and provide critical role in the support of Infrastructure as code strategy.

The Junior DevOps Automation Engineer reporting to the IT Infrastructure Director, will be part of Agile team with direction from technical product leads, product managers and senior product owners.

Role Responsibilities

• Work with teams in an Agile environment to design, develop, and test Self-Service hybrid Cloud infrastructure delivery platforms using modern cloud delivery practices
• Design, develop, implement, and support main Infrastructure Automation projects and tools like Global Standard Server Image, Server Deployment Automation, Server Patching and Private Cloud Automation.
• Provide BAU support for Global Ansible Tower and Private Cloud Self-Service services
• Enhance our IT infrastructure security protocols applying automation and global standards
• Identify manual processes that can be automated. Develop automation tools and processes to help scale operations.
• Investigate and fix any failures with our automated tasks or processes.
• Maintain and refactor daily processes and existing code.
• Follow our coding standards, follow best practices, and provide documentation.
• Follow strict change management controls, consider our entire IT infrastructure when making changes and improvements.
• Leverage appropriate technical tools with direction to perform daily administration tasks, root-cause analysis and service restoration (such as back up, restore, failover, log interpretation, and performance monitoring).
• Ensure 24/7 availability of the production servers and applications within a team environment.
• Resolve incidents and requests. Requires on-call availability on team rotation outside of normal business hours.
• Develop positive and cooperative relationships, inside and outside of teams.
• Provide cross training within the team and operations part of organization.

What your background is

• Relevant certification in DevOps, Software Development, Automation or equivalent experience.
• 1+ years of experience supporting Linux systems administration, and hardware and software troubleshooting within a complex multi-tier environment. Windows OS knowledge is beneficial.
• 1+ years of experience software developing or infrastructure automation projects.
• Basic technical experience in operating systems.
• Understanding of code, scripting and programing languages such as Power Shell, BASH, YAML, or Python.
• Experience with automation and Infrastructure as Code tools (Ansible, Terraforms).
• Understanding of distributed version control systems like GIT Bitbucket.
• Experience in CI/CD processes, practices and tools like Jenkins.
• Knowledge of Cloud technologies (AWS, Azure, GCP).
• Expertise in containers and container orchestration
• Experience with system performance monitoring & fine-tuning.
• Knowledge of Agile methodologies such as SCRUM.
• Experience with ITIL methodology.

Beneficial skills:

• Experience with virtualization technologies(VMware or KVM)
• Familiarity with the Atlassian suite (including Jira, Bitbucket and Confluence).
• Familiarity with ServiceNow or other ITSM tools.
• Familiarity with automated discovery and CMDB.
• Knowledge in Networking, DNS, Route Tables, Gateways, Load Balancers, Databases.
• Service Now development
• Experience with back up technologies.

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life, vision and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Birthday day off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Hybrid

This is a hybrid remote/in-office role.