Junior IT Analyst

Best known for computer programs that extend and enrich the Windows experience, as well as for developing and publishing award-winning PC strategy games, Stardock is seeking a Junior IT Analyst to support our computer systems and network infrastructure.  This is a salaried, full-time position at our Plymouth, Michigan office.   

Primary Responsibilities Include: 

• Assist with day-to-day operations of the Plymouth, MI office. 


• Support the provisioning and installation of new desktop computers. 


• Help troubleshoot basic problems reported by users, escalating complex issues as needed. 


• Provide input on future upgrades. 


• Participate in a scheduled on-call rotation for handling server issues outside of working hours. 


• Assist in maintaining network and system security. 


• Document system configurations, changes, and procedures. 


• Maintain an Asset Inventory system. 


• Support the administration of Active Directory. 


• Assist in managing servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates, and patches. 


• Support LANs, VPNs, Internet, and intranet systems. 


• Help manage a virtualized server infrastructure using VMWare. 
  
  
  

Relational Responsibilities Include: 

• Team player with a positive attitude 


• Ability to manage multiple priorities and adapt well to changes in the work environment 


• Efficiently interact with all users at various skill levels 


• Communicate effectively both in written and verbal exchanges 
  
  

Education and/or Experience Desired: 

• 1-2 years IT support experience
  


• Associate’s Degree or equivalent experience preferred; Bachelor’s Degree is a plus but not required. 

The salary for this position ranges from $45,000 to $50,000 annually, depending on your qualifications, experience, and expertise. Stardock is committed to offering a competitive compensation package tailored to the right candidate.