Junior Operations Associate

Job Description

Job Description

We're seeking someone who has extreme attention to detail and is highly detail-oriented and organized as a Junior Operations Associate to join our dynamic team! As a Junior Operations Associate, you'll play a crucial role in managing our day-to-day operations, ensuring the smooth execution of our projects, and providing administrative support to our teams. This is a fully remote position but may require occasional travel (with Per Diem compensation for travel).
Compensation:

$31,200 yearly
Responsibilities:

Manage and coordinate operational tasks, projects, and initiatives, including but not limited to:
Project planning and coordination.
Scheduling and calendar management.
Data entry and record-keeping.
Reporting and analytics.
and/or the kind as needed by Senior Management.
Provide administrative support to the operations team, including:
Preparing and editing documents, reports, and presentations.
Handling correspondence and communication with clients and stakeholders.
Maintaining accurate and up-to-date records and databases.
Research on required compliance and protocol as needed by Senior Management
Should be able to learn the Company’s way of doing things [Administration Manual]
Should be able to organize and manage work schedules
Reviewing and drafting of email(s) by and for the firm and self, as needed
Arrangement of assignment
Label all Documents received
Assist in any administrative tasks assigned by seniors
and/or the kind as needed by Senior Management.
Ensure accuracy, efficiency, and productivity in all tasks and projects, including:
Quality control and assurance.
Process improvement and implementation.
Risk management and mitigation.
and/or the kind as needed by Senior Management.
Collaborate with cross-functional teams, including:
Sales and marketing.
Customer success and support.
Product development and engineering.
Finance Department
Legal Department
Develop and implement process improvements to enhance operational excellence, including:
Identifying areas for improvement.
Developing and implementing new processes and procedures.
Training and supporting team members.
and/or the kind as needed by Senior Management.
Maintain accurate records, reports, and databases, including:
Customer and client information.
Project and task management.
and/or the kind as needed by Senior Management.
Provide exceptional customer service and support, including:
Responding to requests.
Resolving issues and concerns.
Providing product and service information.
and/or the kind as needed by Senior Management.
Qualifications:

History of being deadline-driven and extremely organized
Shows great interpersonal skills and excellent written communication
High school diploma or GED required
Customer service experience in our industry is preferred
Navigates computer programs with ease to provide a quick front-desk experience for customers
Extreme attention to detail and a detail-oriented mindset.
2+ years of experience in operations management, legal secretary, or a related field.
Strong leadership and management skills.
Excellent organizational, communication, and problem-solving skills.
Ability to work in a fast-paced, high-energy environment with a positive attitude.
Proficient in Microsoft Office and Google Suite.
Exceptional grammatical skills and attention to detail in written communication.
Ability to work independently and collaboratively as part of a remote team.
Ability to work well under pressure and meet deadlines.
Reliable internet connection and a dedicated workspace.
Additionally:
Must be available to work during required hours and log into the firm's portal.
Must clock in/sign in and out to track work hours.
May require occasional travel (with Per Diem) for meetings and client engagements or as needed by the firm.
About Company
At AKCOE, LLC | EOCKA Co, we empower businesses to thrive by offering unparalleled consultation services. Our team of experts specializes in three key areas:
Administrative Support: We streamline your operations, enhance efficiency, and optimize administrative processes. From office planning to records management, we ensure your business runs smoothly.
Financial Advice: Our seasoned financial consultants provide strategic insights, budgeting, and asset management guidance. Whether you’re a startup or an established enterprise, we help you make informed financial decisions.
Tech Solutions: In today’s digital landscape, technology is pivotal. Our tech consultants assist with digital transformation, IT strategy, and implementation. From software solutions to cybersecurity, we’ve got you covered.

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