Junior PIV Support Specialist

Junior PIV Support Specialist

Minimum Experience:
Two (2) years of related experience, including at least one (1) year of PIV card diagnostics experience.

Functional Description

• Performs identity proofing by verifying and documenting two acceptable forms of identity source documentation provided by applicants.


• Reviews DOT Form 1681 for accuracy and confirms the presence of authorized FAA sponsor signatures.


• Attaches completed Form I-9 documentation, when provided, to the DOT Form 1681 package.


• Captures applicant fingerprints and photographs, as required, and collects investigative forms for submission to the Registrar.


• Enters and maintains applicant information within the IMS or CMS identification media systems.


• Validates that the Registrar (Personnel Security Specialist) has authorized issuance of the PIV card prior to card production.


• Issues identification cards in accordance with FAA-approved procedures, including the processing of remote badges.


• Notifies applicants when cards are available for pickup.


• Verifies applicant identity at the time of card issuance using biometric fingerprint validation and securely delivers the identification card.


• Provides applicants with guidance regarding safeguarding procedures and reporting requirements for lost or stolen identification cards.


• Files or electronically scans DOT Form 1681 documentation in accordance with established procedures.


• Provides support and assistance to other Personnel Security Specialists as needed.


• May be required, at the direction of the Division Manager, to travel to FAA regional facilities to support the deployment and implementation of PIV card issuance processes.

Other Requirements

• Experience working with PIV provisioning software is required. PIV card diagnostic experience is mandatory.


• Must possess experience using computer systems, software applications, web-based applications, and Microsoft Office Suite, including Outlook.


• Strong verbal and written communication skills are required to effectively interact with customers and resolve potential issues professionally.


• Must demonstrate strong organizational skills, attention to detail, and the ability to meet agency and customer deadlines.

Minimum Education

Associate of Arts (AA) or Associate of Science (AS) degree in a related field.

Personnel Security Requirements

Due to the sensitive nature of the work performed by ASH, all contractor positions are designated as high-risk positions. Contractor personnel must be willing to undergo an FAA background investigation and complete the following forms:

• SF-85P – Questionnaire for Public Trust


• FD-258 – FBI Fingerprint Card


• DOT Form 1631 – Disclosure and Authorization Pertaining to Consumer Reports Pursuant to the Fair Credit Reporting Act

Benefits

• Aetna Medical Insurance


• Dental, Vision, and Life Insurance


• Direct Deposit and Wisely Pay options


• Generous 401(k) retirement plan


• Paid Time Off (PTO), sick leave


• Six paid holidays and birthday leave


• LegalShield and Identity Theft Protection options
  

Equal Opportunity Employer/Veteran/Disabled