Key Responsibilities
- Monitor security tools and alerts; investigate potential threats and respond accordingly.
- Support the configuration, maintenance, and monitoring of security infrastructure.
- Collaborate with MSSPs and vendors to escalate and resolve security incidents.
- Perform vulnerability management and ensure timely patching of systems.
- Audit system configurations and security policies for compliance and effectiveness.
- Document security processes, configurations, troubleshooting guides, and incident responses.
- Assist project teams with secure system access, configurations, and onboarding of new tools.
- Provide escalated technical support for security and IT operations.
- Stay informed on emerging security threats, vulnerabilities, and best practices.
- Participate in developing, updating, and implementing security policies and training materials.
- Foster a culture of security awareness across the organization.
A Day in the Life
- Start the morning reviewing security dashboards, overnight alerts, and system health reports.
- Coordinate with IT and development teams to assess new project security requirements.
- Apply operating system and application patches based on current vulnerabilities.
- Monitor system logs and endpoint protection tools for abnormal behavior.
- Participate in Security Team meetings to share updates, review incidents, and prioritize work.
- Assist employees and teams with escalated technical and security support requests.
- Meet with vendors or MSSP partners to review open tickets or review recent incidents.
- Document security procedures, update playbooks, and contribute to team knowledge sharing.
- Research new vulnerabilities, tools, and technologies to strengthen SEP’s security posture.
- Wrap up the day by collaborating with peers on ongoing projects or learning initiatives.
Expectations
- Approach security as both a business enabler and risk management function.
- Demonstrate curiosity, continuous learning, and ownership over assigned systems.
- Communicate effectively across technical and non-technical audiences.
- Prioritize tasks based on risk, business impact, and urgency.
- Document work clearly to support team knowledge transfer and continuity.
- Work independently but thrive in a highly collaborative team environment.
- Be calm and professional during incident response and elevated situations.
- Contribute to a culture of security awareness and responsibility throughout SEP.
Qualifications and Skills
- Associate’s degree in Information Systems or related field, or equivalent experience.
- 3+ years of experience in IT or Security operations.
- Strong troubleshooting and investigative skills.
- Familiarity with vulnerability management, patch management, and incident response.
- Must be legally authorized to work in the United States
- Must not require visa sponsorship or have work authorization based on OPT or CPT
- Must be able to work full-time from our office in Westfield, IN
Technical Skills
- Operating systems: Windows, MacOS, Linux
- Security best practices and frameworks
- Identity providers & IAM solutions
- Entra ID & Group Policy
- Networking fundamentals (DNS, DHCP, VPN, routing, switching)
- Virtualization: VMware, Hyper-V
- Endpoint Detection and Response (EDR) solutions
- Cloud platforms: AWS, Azure
- Mobile Device Management (MDM)
- SASE & Zero Trust concepts
- Familiarity with CVEs, risk triage, and vulnerability assessments