Junior SEO Specialist

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Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

The Rentals Group (ERS/DRS) manages the local search presence of the businesses it supports, which are located throughout the country across a wide variety of markets and industries. The unit's focus is on ensuring that each Google Business Profile is accurate, active, and optimized so that these businesses show up well in local Google Search and Maps results. Team members work from our Cedar Park, TX office alongside experienced Senior SEO Strategists and under the direction of the Director of SEO, using internal software and established workflows to manage listings, report on performance, and identify opportunities for improvement. The unit values reliability, attention to detail, and a culture of training and mentorship, with no prior SEO expertise required to get started.

The Junior SEO Specialist is a hands-on role within the Rentals Group (ERS/DRS) responsible for the day-to-day care of Google Business Profiles (GBP) across multiple markets and industries. Reporting to the Director of SEO and working alongside experienced Senior SEO Strategists, the specialist keeps listings current by responding to reviews, publishing posts and photos, maintaining accurate business information, and managing Q&A and product or service content. The role also involves monitoring profile performance, compiling internal performance reports, auditing listings against local competitors, and staying current with Google's feature updates and policy changes. The specialist surfaces findings and opportunities to the Senior SEO Strategists and Director of SEO, who guide strategy and provide training and mentorship. The position is based in Cedar Park, TX with some remote flexibility, and full training on internal tools and workflows is provided. The ideal candidate is organized, curious, and proactive about noticing and fixing issues, and a technical background is a plus.

Primary Responsibilities:

• Log into GBP dashboards to monitor and respond to new Google reviews, drafting thoughtful, on-brand replies.

• Flag negative or suspicious reviews for the account manager.

• Upload high-quality photos and publish Google Posts (updates, offers, events) on a recurring schedule, with descriptions that include relevant local keywords.

• Verify and update business hours, service areas, categories, and contact information, especially around holidays and seasonal changes.

• Monitor profile insights and performance data, including search views, direction requests, phone calls, and website clicks.

• Compile weekly or monthly performance reports, and flag and help investigate notable dips or spikes in metrics.

• Add new products and services to profiles as the business expands.

• Manage Q&A sections so questions are answered promptly and accurately.

• Submit edits when Google suggests unwanted changes to a listing.

• Audit each listing against local competitors weekly to identify opportunities such as missing categories, underused attributes, and gaps in photo coverage, and share findings with Senior SEO Strategists and the Director of SEO.

• Collaborate with Senior SEO Strategists to support broader local search strategy and apply their guidance and feedback to day-to-day work.

• Use and help maintain the internal software and workflows that support GBP management, following the direction of the Director of SEO.

• Stay current on Google's feature updates and policy changes to keep profiles compliant and take advantage of new tools.

• Manage multiple profiles across different markets while keeping details from slipping.

Skills & Competencies:

• Strong organizational skills and the ability to manage multiple accounts and locations simultaneously.

• Excellent written communication, including drafting review responses and performance reports.

• Attention to detail, with a knack for noticing when something looks off and taking initiative to fix it.

• Reliability and follow-through on recurring tasks and schedules.

• Comfort working in web-based platforms and willingness to learn new software.

• Technical aptitude, including comfort learning new tools and troubleshooting issues (a technical background is a plus).

• Curiosity and genuine interest in learning how local search works.

• Collaborative mindset and openness to coaching and feedback from the Director of SEO and experienced team members.

• Familiarity with Google Workspace, spreadsheets, and basic reporting.

• Ability to analyze performance data and identify trends or anomalies.

• Sound judgment in representing brands in public-facing review responses and posts.

Minimum Qualifications:

• Ability to work on-site at the Cedar Park, TX office, with some remote flexibility; candidates must be local to the area.

• Strong written communication skills.

• Demonstrated organizational ability and attention to detail.

• Comfort using web-based platforms and basic computer applications.

• Willingness to learn and take direction; no prior SEO experience required.

Nice to Have (Not Required): A technical background (for example, in IT, web, data, or analytics), experience with local SEO tools (BrightLocal, Whitespark, Moz Local, etc.), a basic understanding of how Google ranks local results, or prior experience managing social media or online listings for a business.

Salary Range: $48,000-55.000 USD

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.