In this role you will
- Configure, set up, and administer PCs and peripheral equipment
- Support new colleagues during onboarding (hardware, accounts, access)
- Troubleshoot and resolve hardware/software issues quickly and efficiently
- Provide day-to-day technical and administrative IT support to colleagues
- Manage IT inventory: issuance, amortization, purchasing, and servicing
- Contribute to improving internal administrative IT processes and practices
It’s all about you
- Basic knowledge of networking equipment and principles
- Understanding of PC architecture and troubleshooting methods
- Confident with Windows and macOS installation and configuration
- Familiarity with backup and recovery approaches, and IT security basics
- Experience with office equipment setup and maintenance
- English level: Intermediate+
- Strong desire to learn and grow in IT
- Communication skills, flexibility, problem-solving mindset, and teamwork orientation
- Experience with Google Workspace
- Knowledge of Atlassian products (Jira, Confluence)
What we offer
- Care and support:
- 20 paid vacation days, 15 sick days, and 6 additional days off for family events
- 100% medical insurance coverage
- Sports and equipment reimbursement
- Online yoga class with an instructor from the Ukrainian Yoga Federation
- Team building events, corporate gifts, and stylish merch
- Financial and legal support
- Position retention and support for those who join the Armed Forces of Ukraine
- Participation in social initiatives supporting Ukraine
- Comfortable working environment:
- Work from our Kyiv hub or remotely with a flexible schedule
- Modern equipment or depreciation of your own tools
- Investment in your future:
- Opportunities for comprehensive development and professional growth
- Learning from a strong expert team — no micromanagement
- Access to modern tools and real tasks that boost your IT expertise
- A culture that values learning, results, and teamwork
Hiring process
- Intro call
- Technical interview
- Final interview
- Reference check
- Offer