Junk Removal & Route Sales

Looking for an exciting outdoor and hands-on career? Join 1-800-GOT-JUNK? - Richmond as a Customer Experience Leader and Sales Specialist! We are the world's largest junk removal company! Southwind, owners of 1-800-Got-Junk? is Committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations.

Position: Customer Experience Leader

Pay Range: Up to $24/hour total compensation including Base Pay + Profit Share + Tips!

Objective: As a Customer Experience Leader, you’ll play a vital role in delivering exceptional customer experiences and driving our sales efforts.

What We’re Looking For:
Sales-Oriented: You thrive in a sales environment and love going above and beyond for customers.
Customer-Focused: Approachable, friendly, and committed to creating exceptional experiences.
High-Energy: Physically active and excited about taking on dynamic, hands-on responsibilities.
Reliable: Consistently dependable and a strong, positive force within the team.
Clear Communicator: Organized, solution-focused, and great at communicating with others.

Responsibilities:
Deliver Top-Notch Service: Impress our customers with your upbeat attitude and dedication to quality service.
Drive & Load With Care: Collaborate with your team to safely and efficiently operate and load trucks.
Remove Unwanted Items: Tackle both light and heavy lifting during residential and commercial cleanouts.
Promote Sales: Be a brand ambassador—offer honest estimates and represent us with professionalism.
Prioritize Safety: Follow safety guidelines and always maintain a polished, uniformed appearance.

Training: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.

Why Us?

At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement.

• Experience a fun, fast-paced workday filled with diverse tasks and challenges.
• Competitive compensation and performance-based bonuses
• Recognized for "Best Places to Work" and "Fast 50 Company".
• Comprehensive benefits package, including health insurance and retirement plans.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

*Our company culture is the leader in our business and we are excited to offer new opportunities to join our team in Richmond. You may be a great fit for this position if you have previous experience in sales, moving, driving, warehouse, construction, customer service, maintenance and landscaping! Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran friendly employer.

Qualifications:

• Age Requirement: Must be at least 21 years old.
• Driver’s License: Valid standard driver’s license required.
• Physical Capability: Ability to lift up to 75+ lbs. repeatedly.
• Relevant Experience: Experience in delivery, warehouse, moving, sales, customer service, food service or general labor is preferred