Jurisdictional Coordinator

This role is reporting to the Jurisdictional Technical Director, introducing the consultant to a wide variety of CGRA operations.  The primary role, estimated at 80%, is jurisdictional compliance coordinator, assisting CGRA and Chubb in meeting state jurisdictional requirements regarding notification and provision of loss control services to Chubb Group policyholders.  The position will also function secondarily, approximately 20%, as an CGRA Field Consultant - a position that is integral in ensuring customer satisfaction and the profitable growth of CGRA. The overall role regularly interfaces with all levels of CGRA operations, CGRA Sales and Marketing, Chubb Underwriting, broker partners and client personnel.  Provides Health, Safety, and Environmental consultative services to assigned clients in a specific territory.   There will be approximately 10% national travel required to support this split role.

MAJOR DUTIES/RESPONSIBILITIES

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  Jurisdictional Compliance:
  
  
  
  
  
  
  • Complete and distribute annual service offer letters to meet various state requirements
    
  
  
  • Complete Loss Monitoring and Loss Analyses and handout materials for policyholders meeting specific state criteria
    
  
  
  • Respond to policyholder requests and coordinate CGRA field assignments to meet needs
    
  
  
  • Maintain a database to track jurisdictional activities
    
  
  
  • Provide support to management team in preparation for state audits and annual reports.
    
  
  


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  CGRA Field Consultant:
  
  
  
  
  
  
  • Assists clients in the development and implementation of written CGRA policies, programs and practices.
    
  
  
  • Work as an individual consultant or as a member of a team to conduct CGRA audits, assessments and inspections.
    
  
  
  • Develop and deliver technical safety and health training.
    
  
  
  • Conducts risk evaluation surveys to assist in the underwriting process of new and renewal business.  Evaluate compliance with federal, state and local regulations.
    
  
  
  • Prepare technically detailed reports providing a clear assessment of risk and appropriate recommendations.
    
  
  
  • Assist clients on implementation of Safety and Health programs and audit recommendations.
    
  
  
  • Build and maintain relationships with internal and external stakeholders that may include underwriters, brokers/agents, and clients.
    
  
  
  • Performs special assignments and projects as assigned.
    
  
  

KEY METRICS

• Assist organization to insure meeting state jurisdictional requirements.
  


• Field Consultant Service Revenue to assigned goal.
  


• Responsible for efficient and cost effective delivery of field resources with results and measurement systems in place.
  


• Cross-selling of CGRA services to clients to grow the CGRA business and develop leads.
  

LOCATION â€“This is an office position, with strong preference for Chicago location.  Southfield, MI is also possible.  Position reports directly to the Jurisdictional Director of Technical Services.  Travel is expected to be 10%.

Requirements

• 0-3+ years of comprehensive Health, Safety, Environmental and risk control consulting experience supporting multiple industry customers.
  


• BS degree in safety related sciences, engineering, related field, or equivalent.
  


• Certifications like ASP, CSP, ARM, ALCM etc., or willingness to work towards obtaining them within 2 years.
  


• Ability to meet jurisdictional state qualifications for a Field Safety Representative
  


• Excellent knowledge of safety regulations and recognized safe work practices is required.
  


• Ability to access remote job locations, climb ladders to inspect elevated work sites, and traverse difficult terrain is required.
  


• Strong oral and written communication skills are essential. Good interpersonal and collaboration skills required.
  


• Strong Organizational and prioritization skills
  


• Proficient personal computer skills with Microsoft Office programs, especially Excel and Word
  


• Demonstrates consistent quality in delivering desired results and meeting operational needs.
  


• Must be able to work independently with minimal supervision, is self-motivated, self-managed and disciplined.
  


• Must possess a valid driver’s license.