Kendall Subaru Service Manager

Description

Kendall Automotive Group is a Northwest based, family-owned company that is one of the largest privately owned dealership groups in the Pacific Northwest and United States. As a premier employer in Marysville, we are looking for a Service Manager to join our customer centric Service team. We are looking for a leader who prides themselves on developing and leading a successful team and has a proven track record in the automotive industry. At Kendall Subaru of Marysville, our Service Department is a fast-paced environment serving clients throughout the community. 

Some of the benefits of working with Kendall are:

• Competitive pay plan that includes a base plus commission ranging from $140,000-$180,000/annually 
• Relocation packages
• Monthly and yearly bonus opportunities
• Support from multiple dealerships and Service Managers within the Kendall family
• Competitive paid time off
• Quarterly fixed ops meetings company wide
• Career path development opportunities
• Large loyal customer base
• Experienced technicians and service advisors
• Clean, safe, and state of the art shop
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans

As Service Manager you will plan, organize, and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed. Review and control operational expenses and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper procedures for warranties, billing, collections, and review marketing efforts for the department

Successful candidate will have the required experience, a history of superior CSI, the proven ability to expand department sales, commitment to department safety and loss control, and the ability to motivate staff and assist with all department processes. A valid driver license and good driving record is required.

Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs.

Join Kendall Auto Group and START SOMETHING GREAT! 

We are a family-owned and operated company with auto dealerships in Washington, Idaho, Oregon, Montana, and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us, our employees and customers.

Requirements

This is not an entry level position. Qualified candidates will have 2+ years of work experience in large shop or dealership setting including previous management experience. The required schedule will include evenings and weekends; extended work hours will often be required without advanced notice.