Key Account Manager for Amazon (Prescription Diet)

No Relocation Assistance Offered

# 94425 - Seattle, Washington, United States

Job Summary

The primary responsibilities for this role include implementing Hill’s Retail Environment & Prescription Diet brand (as well as Hill’s Master brand) strategies to grow market share and brand recommendation within the total customer ecosystem. This will be achieved through the Business Account Manager (BAM) developing and executing customer specific 6P+A plans to achieve Hill’s commercial goals of net sales, share, and margin, while operating within spending guidelines. BAMs at this level focus on a larger, and a more sophisticated customer based on higher net sales, demand for increased new shoppers / pet parents, larger geographical footprint, stronger marketplace influence, higher customer sophistication, and other customer complexities. Strong leadership is needed to engage customers at the highest level with strategic plans.

The primary responsibilities include:

• Taking an active role with the cross-functional customer table team on all of the below key areas:


• Drives online purchase and dedication by creating and supervising the 6P+A plans versus goal for key Hill’s customers at varying levels of revenue and complexity


• Develops and maintains process/plan to analyze the customer’s business. Evaluates business trends, shopper insights, and findings from post analysis of executed activities, which utilizes customer consumption and other available data


• Executes customer meetings to influence support of Hill’s Go-to-Market plans within and above the customer meeting cadence (to include business reviews and monthly / quarterly meetings and joint business planning)


• Takes a holistic view of the business through consideration of channel impact and conflict


• Builds and executes annual strategic plans and initiatives to achieve the commercial goals, while engaging in the customer’s category growth expectations


• Customizes specific shopper programs with Hill’s shopper marketing, using Hill’s brand strategies to drive incremental retail sales


• Execute sales plans and resolve issues through both the customer and internal commercial teams, including Marketing, Supply Chain and Store Operations.


• Builds and maintains Colgate Business Planner to reflect baseline sales and promotion plans. Manage customer payments


• Develops category and brand solutions for the customer that will drive the Hill’s business.


• Collaborates with Hill’s BDM & Retail Marketing team to execute the Hill’s retail environment and brand strategy within investment guidelines


• Drives forward actions in monthly customer planning meetings to review actuals plus plan-to-go with manager, BDM & Finance

Education/ Experience Requirements

Basic Qualifications:

• BS/BA degree or higher


• Minimum of 7 years of commercial experience in consumer packaged goods or related industry (Including combination of progressive roles of field sales, corporate sales, marketing, finance and/or customer service)


• Proficient digital literacy in Google Suite (Docs, Slides, Sheets, etc) and/or MS Excel, Word, etc.

Preferred Qualifications:

• At least 3 years of experience leading key accounts/headquarter accounts


• Minimum of 1 year experience in ecommerce customer management and/or digital marketing

This is not an extensive list of duties or functions.

We look forward to reviewing your application!

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law

Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit http://www.hillspet.com and http://www.colgatepalmolive.com, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact [email protected] with the subject "Accommodation Request" should you require accommodation.