Key Account Manager - Logistics & Supply Chain

Company : Cdl Sas

Job Type : Full Time

Nairobi, Kenya

Job Description - Key Account Manager - Logistics & Supply Chain

POSITION TITLE: Key Account Manager - Logistics & Supply Chain

FUNCTION/DEPARTMENT: Commercial

REPORTS TO: Project Development & Corporate Accounts Manager

DIRECT REPORTS/Supervises:N/A

Employment Type: Permanent and Pensionable

Eligibility: Kenyan nationals only

Industry: Logistics & Supply Chain

JOB PURPOSE: To provide a link between the company and key clients to enhance their satisfaction and retention

Working relationships:

INTERNAL

• Commercial team

• Airfreight manager

• HoDs

EXTERNAL

• Clients

Key Responsibilities

1. Analyze and profile client accounts based on performance, value and potential and generate periodic reports

2. Determine the crucial needs of key clients and ensure that they receive first-class customer care and service

3. Develop a strategy for managing key accounts and ensure its implementation

4. Conduct regular customer satisfaction surveys and make necessary improvements for key accounts

5. Develop pricing structures for key clients

6. Resolve disputes and maintain client relationships to promote client retention

7. Conduct account reviews

8. Analyze and adapt new strategies to react to changing business trends

9. Conduct client visits based on target prospects.

10. Generate weekly sales reports and submit to management

Requirements

Key Skills

• Communication

• Customer care

• Analytical

• Managerial

• Negotiation

• Networking

Experience

• Minimum of 5 years' experience as a Key Account Manager within the Logistics & Supply Chain industry.

Qualifications

• Bachelor's degree in Sales and Marketing

Personal Attributes

• Self driven

• Resilient

• Results oriented

• Integrity

• Interpersonal Relations

• Team Player

• Presentable

• Proactive

Original job Key Account Manager - Logistics & Supply Chain posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

About the Company

Cdl Sas

Discover why CDL Limited is one of the best recruitment agencies in Kenya. Get top job placements and HR services today. Contact us for your next career move.

Similar Key Account Manager Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Key Account Manager - Logistics & Supply Chain

Job Description - Key Account Manager - Logistics & Supply Chain

Requirements

About the Company

Similar Key Account Manager Jobs in the US

Mobile Apps