Job Description - Key Account Officer - TMC Sales (New York)
Synopsis
Now is the time to join Etihad…with a clear vision and exciting strategic plans in place, we are continuing to drive excellence through great talent.
Our Sales & Distribution under new leadership has never been a more dynamic environment to be part of; with a direction of progressiveness, purpose, achievable ambition, and growth for the airline. With big plans to achieve by 2030, we have a clear vision and plan to ensure we not just deliver but exceed our bold goals.
In this role, you will perform, coordinate and execute sales activities as assigned, overview and monitor the market and the competitors to ensure established Company sales targets are reached contributing to Company revenue objectives achievement.
Accountabilities
Establish a periodic sales plan ensuring market and client visibility to ensure targets are reached and recorded
Garner a set amount of robust new corporate accounts to build and meet assigned targets
Account-manage assigned portfolio to build TMC incremental revenue
Analyse market potential to determine the value of existing and prospective customers in terms of opportunities for overall new sales
Collect, review and work lead pipeline to ensure assigned sales target are met
Establish, develop, and maintain business relationships with assigned and prospective accounts to generate revenue
Communicate and meet regularly with assigned accounts to review revenue and market share performance.
Update assigned accounts on new routes, products, and promotions in a timely manner
Identify and implement techniques to ensure a long-lasting productive business relationships to build positive year-over-year revenue
Research, gather and analyse product availability in the market to assist in the proposal of new products and services to improve company sales
Research, gather and analyse competitor information to share and counter their effects on the market by using positive attributes of the company to achieve assigned targets
Cooperate with marketing to determine the best promotion and sales approach within budget
Coordinate and draft contractual agreements with intermediaries to ensure customers’ requirements are captured effectively and in compliance with existing policies
Negotiate and manage commercial agreements with assigned accounts of trade and corporate segment to ensure sales can be closed, respecting corporate guidelines and indications
Report on sales efforts and progress with submission of reports as needed
Education & Experience
Bachelor’s degree with 3 years of relevant experience in sales
Managing multiple stakeholders from various departments to achieve our goals
Relevant commercial and analytical work experience
This position requires a mix of sales acumen, customer service excellence, and industry knowledge to effectively represent the airline and drive revenue
Base Salary for the role is between 68,000 - 84,000 per annum
Employer will contribute towards Medical / Dental Insurance and 401k
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent and contact [email protected]
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