Key Account Project Manager

Title: Key Account Project Manager
We are a leading global manufacturer of electrical interconnects and power distribution solutions. Our North American Headquarters is located in Central New Jersey directly off Route 287 is

where we maintain

significant “on-time” inventory of electrical interconnects that are produced in our factory in Germany. In addition, we are a UL Listed assembly operation that manufactures portable power distribution, control panels, and power cable assemblies. Due to our rapid growth and expansion,

we are currently seeking a dedicated and proactive

Key Account Project Manager

to join our team. The Account Manager will be responsible for supporting and maintaining a strong relationship with a “key” client to ensure their complete satisfaction. The ideal candidate will possess excellent communication skills, a customer-focused mindset, be well organized, and be able to collaborate effectively with internal teams to meet client needs.
Responsibilities & Job Function:
Data Management:
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Own and regularly maintain customer and projects related data input into company’s ERP systems and shared documents.
·

Provide scheduled reporting to management on key subjects relating to project pipeline updates, deviations from plan, cost impacts.
·

Maintain data input in customer’s systems – tendering, on-site date information, production and delivery schedules, and other online systems that the customer intends to implement

Participate in Customer Meetings:
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Participate in scheduled customer meetings and provide relevant input. Such meetings may require online or on-site presence.
·

Build and maintain strong, long-lasting relationships with clients through regular communication, meetings, and presentations.
Customer Communication:
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Serve as the primary internal point of contact for assigned client, understand the client’s needs, objectives, and challenges.
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Prepare and submit Tender Quotations in accordance with customer policy.
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Prepare and submit necessary disclosures i.e., compliance questionnaires, environment, OSHA etc.
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Accurately exchange information with customer on the subjects of, project pipeline and project delivery and changes of delivery dates

Project Delivery Management:
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Initiate and maintain series of internal meetings to co-ordinate project deliveries.
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Duly maintain Delivery Schedule document – make sure information is up to date and reflect latest Project information –
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Create a “Project Pipeline” document for Company’s Management and Finance Manager
Quality Feedback Management:
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Timely management of any quality issues – arrange delivery of replacement products internally.
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Initiate Quality Feedback – Root cause analysis internally. Communication with quality control department is necessary.
Invoicing:
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Ensure policy compliant invoice submittals to customer.
Qualifications:
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Bachelor’s degree in business, marketing, or a related field.
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Proven experience in account management, client relationship management, or a related field.
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Excellent communication and interpersonal skills, with the ability to build rapport and trust with client.
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Strong problem-solving abilities, with a customer-focused mindset.
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Ability to work independently and collaboratively in a fast-paced, dynamic environment.
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Detail-oriented with strong organizational and time management skills.
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Proficiency in Microsoft Office suite and CRM software.
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Willingness to travel occasionally to meet with the client.
Compensation:
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We offer a competitive & attractive compensation package including a base salary plus incentives.
·

Company subsidized medical & dental insurance.
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Paid Time Off
·

401K savings plan including company match.

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