Key Account Support Associate

ASTON CARTER IS NOW HIRING FOR SALES SUPPORT REPS IN THE MOON TOWNSHIP, PA AREA!!

This is a fully On-Site position

Do you have an interest in getting your foot in the door to a high capacity sales role?

Did you recently graduate with a major in business or a related industry?

Do you have experience working within a sales capacity?

Do you have experience working within the Healthcare/Vision industry?

APPLY NOW!

Description:

Aston Carter is searching for a Key Account Support Associate for our client in the Optical space.

• Assist Key Account Manager by supporting regional sales and account management goals and activities; serve as Liaison between Key Account Manager and Customer Service.

• Answer and triage inbound calls and emails from Key Accounts.

• Use, leverage, and maintain CRM database systems for all customers to document inquiries, requests, resolutions and follow up tasks.

• Follow all outlined procedures and guidelines to address customer inquiries and requests.

• Complete any assigned tasks, including but not limited to, making phone calls, following up on orders, supporting key account sales and updating database information.

• Provide unmatched customer service and high quality of service to key accounts.

• Work with production team members and supervisors tracking and prioritizing work orders for key accounts.

• Ensure quality and care of finished product before shipment to key accounts.

• Perform research, when needed, to address customer needs.

• Examine current customer accounts for unmet needs and service deficiencies to provide recommended solutions and drive sales.

• Meet all performance metrics as outlined.

Skills:

Sales support, Order processing, Order entry, Sales administration, Customer service, Data entry, Administrative support, Sales, Microsoft office

Additional Skills & Qualifications:

• Minimum of 2+ years in a support role in a healthcare setting. Preferably in the Optical industry.

• CRM/data-base management experience desired.

• Highly organized and self-driven.

• Self-starter and ability to work independently or with a team.

• Strong oral, written, and interpersonal communication skills.

• Customer focus and strong skills for building relationships and collaborating with cross functional teams.

Experience Level:

Intermediate Level

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.