Key Holder- Full Time

Join the dynamic team at Boot Factory Outlet located in the Opry Mills Mall as a Key Holder and play a vital role in delivering exceptional shopping experiences to our customers. This position offers an excellent opportunity to develop leadership skills, gain retail management experience, and contribute to a vibrant retail environment. If you are motivated, customer-focused, and eager to grow your career in retail, we encourage you to apply.

Key Responsibilities:

- Support the management team in daily store operations to ensure smooth and efficient store functioning

- Provide outstanding customer service to create a welcoming and positive shopping environment

- Assist with opening and closing procedures, including cash handling and store security

- Maintain comprehensive knowledge of store policies, products, and operational procedures

- Help train, mentor, and motivate new team members to foster a collaborative team environment

- Ensure the store is well-stocked, organized, and visually appealing at all times

Skills and Qualifications:

- Previous supervisory experience in retail or customer service preferred

- Strong communication and interpersonal skills

- Ability to lead by example and motivate team members

- Excellent organizational and time management skills

- Flexibility to work varied shifts, including weekends and holidays

- Basic proficiency with point-of-sale systems and store technology

- Dependable, responsible, and detail-oriented

At Boot Factory Outlet, we value a positive work culture that promotes growth, teamwork, and customer satisfaction. We offer opportunities for advancement and a supportive environment where your contributions make a difference. Join us and be part of a team dedicated to providing memorable shopping experiences!

 Our Best Fit Candidates Would Have:

• The ability and willingness to work a flexible retail schedule which includes days, evenings, weekends, and holidays.
• Previous leadership role in retail or customer service, minimum of 1 year.
• Strong social and communication skills that make customers feel welcome in our store.
• A strong commitment to customer service and teamwork.
• Ability to wear western boots while working.
• A High school diploma or GED.
• Ability to move or handle merchandise throughout the store generally weighing 0-60 pounds.