Kia Fayetteville Service Advisor

Location:

Crain Kia of Fayetteville

2277 Foxglove Dr,

Fayetteville, AR, 72704

If you enjoy working with people, staying organized, and being part of a team that values professionalism and accountability, this may be a great next step for you — even if you’ve never worked in a dealership before.

We’re open to candidates who are curious about a career change and want something stable, structured, and customer-focused.

This Could Be a Good Fit If You’ve Worked In:

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  Hospitality or guest services

  
  


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  Automotive service or repair environments

  
  


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  Customer-facing sales or retail leadership

  
  


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  Insurance or claims support

  
  


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  Parts or automotive operations

  
  

Many of our best advisors came from outside the dealership world. We’ll train you on the automotive side.

What the Role Involves:

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  Welcoming customers and understanding their vehicle concerns

  
  


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  Creating clear repair orders and explaining next steps

  
  


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  Reviewing inspection findings and maintenance recommendations

  
  


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  Coordinating with technicians and internal teams

  
  


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  Keeping customers informed and helping their visit go smoothly

  
  


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  Following a clear, established process from start to finish

  
  

What We’re Looking For:

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  Strong communication and listening skills

  
  


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  Comfort managing multiple tasks throughout the day

  
  


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  Attention to detail and follow-through

  
  


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  A calm, professional approach with customers

  
  


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  Willingness to learn and work within a structured process

  
  


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  Valid driver’s license

  
  

Dealership experience is helpful, but not required.

Why Crain Kia of Fayetteville:

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  Competitive compensation with consistent earning opportunity

  
  


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  Training and support from experienced leadership

  
  


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  A modern facility and growing service department

  
  


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  Clear expectations and defined processes

  
  


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  Long-term career opportunities within the Crain Automotive Group

  
  

What Success Looks Like:

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  Customers feel informed and respected

  
  


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  Work is completed accurately and on time

  
  


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  Communication is clear and consistent

  
  


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  You take ownership of your responsibilities

  
  

If you’re interested in exploring a new career, we’d be happy to have a conversation.

Apply today and let’s see if this is the right fit — for both of us.