KIA Parts Associate

Description of the role: The KIA Parts Associate at Dutch Miller Kia of Charlotte will be responsible for maintaining proper inventory of parts and accessories, assisting customers with their parts needs, and ensuring accurate transactions at the parts counter.

Benefits:

• Competitive compensation


• Health insurance benefits


• 401(k) retirement plan


• Paid time off

About the Company: Dutch Miller Kia of Charlotte is a premier automotive dealership located in Charlotte, NC. We are committed to providing outstanding service to our customers and creating a positive work environment for our employees. Join our team and be a part of our success!

Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Dutch Miller Automotive. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. 

• Medical, Dental & Vision Insurance 


• 401K Plan + Match


• Paid time off and vacation


• Short Term/Long Term Disability 


• Growth opportunities 


• Paid Training


• Employee vehicle purchase plans


• Long term job security


• Health and wellness 


• Discounts on products and services

Responsibilities

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  Oversee the parts sales process from start to finish.

  
  


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  Communicate with staff and customers in a friendly and professional manner.

  
  


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  Converse effectively/efficiently regarding customer parts status.

  
  


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  Read and understand the parts catalog when looking up and speaking to specific parts.

  
  


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  Answer phone calls, provide price quotes and other information to customers.

  
  


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  Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.

  
  


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  Provide high level service to both internal and external customers.

  
  


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  Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.

  
  


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  Notify parts manager of out-of-stock parts or shop materials that need immediate attention.

  
  


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  Locate out-of-stock parts from outside source and submit an emergency order, if necessary.

  
  


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  Make sure all internal requests for parts are billed on service repair order.

  
  


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  Receive payment from retail customers or obtains credit authorization.

  
  

Qualifications

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  High School Diploma or equivalent and prior auto parts sales experience (preferred)

  
  


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  Eager to improve in a dynamic work environment

  
  


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  Strong interpersonal and time management skills

  
  


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  Ability to read/interpret safety and maintenance documents

  
  


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  Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

  
  


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  Valid driver's license and clean driving record

  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.