Kia Service Advisor

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  Ensure that customers receive prompt, courteous, and effective service
  
  


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  Provide support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  
  


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  Ensure the daily inventory of technicians' time is consistently sold to service customers
  
  


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  Answer technical questions about vehicle problems, warranties, services, and repairs
  
  


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  Maintain Customer Success Index at or above company standards
  
  


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  Assist in cash handling and payment processing of service repair orders
  
  


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  Reinforces company policies and adheres to company standards
  
  


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  Encourages compliance with applicable laws and regulations
  
  


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  Maintain good working relationship with factory(s) and foster positive employee relations
  
  

Qualifications

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  Positive Attitude
  
  


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  Strong record of positive customer satisfaction results
  
  


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  Organized and friendly personality
  
  


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  Demonstrated ability of strong communication skills and follow up
  
  


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  Time management skills
  
  


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  Professional, well-groomed personal appearance
  
  


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  Consistent record of service and sales success
  
  


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  Team oriented and self-motivated
  
  


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  Clean driving record and valid driver’s license