Kia Service Advisor

Hyman Bros. Kia in Midlothian, VA, is seeking an organized, multitasking, detail-oriented, and motivated Service Advisor. This is a fantastic opportunity for the right candidate!

**Your Responsibilities:**

- Greet customers promptly

- Collect customer and vehicle information

- Clearly communicate all vehicle symptoms as described by the customer

- Determine and recommend necessary maintenance based on the vehicle's age, mileage, and history

- Prepare a comprehensive and accurate estimate of costs for labor and parts

- Set follow-up appointments

- Monitor the progress of each vehicle throughout the day, keeping customers updated regularly

- Ensure the final invoice accurately reflects the work performed on the repair order

- Explain all completed work and charges to customers

**Qualifications:**

- Proven experience in delivering outstanding customer satisfaction as a Service Advisor, Assistant Lane Manager, or Service Consultant is essential

- Ability to multitask effectively in a fast-paced environment is required

- Above-average energy and a desire for a long-term career with a growing organization

- Personal and professional integrity are highly valued

- CDK computer experience is a plus, but we are willing to train the right candidate

- Punctuality is crucial

**We Offer:**

- Health, Dental, Vision, and Life Insurance

- 401K

Gary Shively Kia

Service Manager