Kidslink Manager and Compliance

Position Summary:

The Manager, School Age and Compliance will report to and support the Sr. Director, Early Learning and School Age Programs. The role will serve to develop, implement, and manage the ongoing operation of Kidslink Before and After School Programs ensuring Early Learning Centers (ELC) and Kidslink programs comply with local, state, and federal childcare regulations and YWCA Hartford Region’s policies and procedures while meeting the academic, social, and emotional needs of the children.

Essential Functions of the Job:

Program Operations

· Works collaboratively with Site Managers, Kidslink Managers, and the Senior Director, Early Learning and School Age Programs to ensure the safe and successful operation of the childcare sites;

· Reviews and ensures that each child’s registration packet is current, complete, and meets the requirements of OEC regulations before a child begins the program;

· Develops and delivers childcare programs that meet the needs of the children we serve;

· Participates in the development of the sites’ annual budget, including reviewing approved budget, grants and payments, and services;

· Performs site-related fiscal activities including, but not limited to the review and approval of staff time sheets, management of the site petty cash account, accounts receivable, and payables;

· Ensures that program supplies are ordered according to YWCA financial policies;

· Develops and implements a tracking system to record areas that need improvement;

· Works collaboratively with key stakeholders— ELC and Kidslink managers to address areas of concern, identify and repair systems issues and/or other remedies;

Compliance

· Monitors licensure status and ensures staff maintain current state licensing requirements, i.e., current health forms, mandatory trainings, and documentation to support all trainings;

· Prepares and submits all licensing-related paperwork promptly for OEC;

· Ensures all sites consistently comply with the Office of Early Childhood health and safety standards and YWCA Hartford Region safety policies and procedures;

· Adheres to State and YWCA protocols for reporting suspect child abuse or neglect, including documentation, notification of OEC, DCF, and Sr. Director, Early Learning and School Age Programs when applicable;

· Conducts unannounced site visits regularly to all ELC sites and Kidslink and camp programs to review documents, files, practices, and daily activities to ensure compliance;

· Works with the ELC and Kidslink Managers to develop proactive and corrective action plans as well as monitoring and tracking plans to meet compliance requirements;

· Completes required Corrective Action plans (within two weeks) in accordance with the timeline provided by OEC;

· Establishes staff schedules and contingency staffing plans to ensure adherence to state-mandated staff-to-child ratios, including providing classroom coverage as needed;

· Onsite state binder must be current and available upon request;

Staffing

· Ensures staff members receive a thorough onsite orientation which includes a review of YWCA Hartford Region and YWCA Kidslink and Early Learning policies and procedures;

· Recruits, interviews, and hires staff that possess the skills, talent, and credentials necessary for the delivery of quality programs to children;

· Attends community events/activities to promote recruitment and enrollment to assist with the increase of the program’s revenue;

· Provides ongoing feedback and coaching to staff promptly;

· Provides notice of counseling to staff within one (1) to two (2) weeks after addressing an occurrence or incident; ongoing feedback and coaching to staff promptly;

· Coordinates monthly Site Supervisor meetings and community meeting check-ins (once trained);

· Develops and implements a comprehensive professional development plan for staff members in collaboration with HR;

· Works collaboratively with the Senior Director, ELC, Kidslink Programs, and HR Department to identify and implement annual staff training, retraining, coaching, or other resources that may be available;

· Ensures staff adherence to YWCA Positive Guidance Policy;

· Provides guidance and assistance to staff in the delivery of high-quality programs and services;

· Identifies performance improvement needs and initiates corrective action and/or staff development plan;

· Collaborates with the Development Department to develop news releases, marketing campaigns, and other initiatives that will result in the expansion of membership, program enrollment, and the promotion of YWCA’s mission;

Program Liaison

· Function as a liaison with all state, school, and community officials in coordination and conducting facility inspections and other licensing-related matters;

· Conducts Family Orientation to ensure the effective integration of each party into the program;

· Arranges and leads all Support Plan meetings with families, staff, and outside agencies, to include proper documentation and support families and staff as they work with the child;

· Facilitates effective communication between staff and families in the resolution of concerns;

· Develops and maintains positive working relationships with staff, families, peers, and associates.

· Fosters cross-program/site collaboration through shared resources;

· Participates in training and other professional development activities to enhance knowledge and understanding of families served;

· Aligns programs and services with the organization’s mission; and

· Other duties as assigned.

Education:

· Associate degree in Early Childhood Education, psychology, or related field required;

· Bachelor's degree in Early Childhood Education, psychology, or related field preferred;

· Must obtain a minimum of 12 credits in early childhood education before the date of hire.

Experience:

· Minimum of five (5) years of related experience in a child development program required;

· Minimum of three (3) years in a Head Teacher capacity required;

· Knowledge of state licensing and accreditation guidelines required;

· Understanding of School Readiness and CAFP guidelines required;

· Prior experience in preparation and monitoring of operational budget preferred but not required;

· Knowledge of the principles of Child Development required;

· Demonstrated ability to develop age-appropriate exhibits and activities for School Age Children;

· Willingness to travel approximately up to 80% of the time visiting all ELCs, Kidslink, and camp programs weekly.

License or Certifications:

· CPR/First Aid certification preferred.

· Must have and maintain a valid driver’s license and good driving record.

Schedule:

· The Manager of ELC and Kidslink Compliance and Kidslink Programs is an exempt position. Standard hours of operations are Monday – Friday, 8:30 am – 5:00 pm. The work schedule and hours will be defined by the Department Head or direct supervisor. Due to the nature of the work, some weekend and evening hours may be required.

Key Competencies:

· Seeks to cultivate and develop professional working relationships with key stakeholders, i.e., staff, volunteers, interns, board members, etc.;

· Demonstrated skill in understanding others;

· Engages in (or commits to) personal and professional development;

· Demonstrates a willingness to examine one’s assumptions and attitudes;

· Maintains productive work relationships while considering multiple perspectives;

· Demonstrates awareness of one’s and others’ life experiences and their relevance in the workplace;

· Experience resolving conflicts effectively; and

· Promotes a respectful work environment in which concerns are addressed effectively.