Kitchen and Bath Sales & Design

Join Norfolk Kitchen & Bath - Elevate Your Design & Sales Career!

Are you a passionate designer salesperson, eager to thrive in a dynamic and growth-oriented work environment within the remodeling industry? Norfolk Kitchen & Bath, a reputable family-owned company with over 90 years in the industry, invites you to be a part of our successful sales team as our newest Kitchen & Bath Designer at our Boston Showroom.  

What Sets Us Apart:

Exceptional Growth: Be part of a company that is thriving and expanding its presence across six locations, including Boston, Braintree, Framingham, Salem, Nashua, and Manchester. Your career growth aligns with our success.

Customer-Centric Focus: Through a tailored design process and an immersive showroom experience, we go beyond expectations to help customers achieve their individual remodeling goals. Our dedicated expertise ensures that each client receives personalized attention, turning their remodeling visions into reality.

Product Diversity: As a premier distributor, Norfolk offers a variety of cabinetry lines and complementary products at all price points, including countertops, tile and more. Our commitment to excellence extends seamlessly from expert design services to full design-build remodeling.

Locally Owned Family Business: More than just a business, Norfolk Kitchen & Bath is a family. With over 90 years of local ownership, we care deeply about our customers and employees. Your success matters to us, evident in the enduring careers of many designers who have built 5, 10, even 15 years with Norfolk.

In this sales role, you will:

Achieve Sales and Margin Goals: Strive to meet and exceed monthly, quarterly & annual targets.

Master the Norfolk Design & Sales Process: Ensure a consistent and exceptional customer experience by adhering to the Norfolk design and sales process.

Design, Estimate & Measure Projects: Create customized and functional designs for kitchens and baths, utilizing precise measurement skills to ensure a proper fit.

Cultivate Lasting Relationships: Build and nurture enduring relationships with homeowner and builder clients.

Collaborate with the Team: As a kitchen and bath designer, you will work closely with the showroom team and coordinate with other support teams, such as delivery, construction, and customer service.

Attend Training and Events: Stay informed about the latest design trends and industry changes by actively participating in training sessions and events.

What you will bring to the role:

• Proven ability to be successful in building connection with customers and win the sale
• Extensive knowledge of kitchen cabinet design, product offerings, and related vendors.
• Proficiency in 20/20 design software.
• Ability to communicate effectively (both verbal and written).
• Strong organization and project management ability.
• Team-oriented
• Strong aptitude for calculations (measurements, gross profit).
• Proficient with Microsoft applications (Outlook, Word, Excel) and comfortable working within a shared folder setup.
• Flexibility to work a retail schedule, including some weekends (Saturdays rotating).
• 4+ years in relationship-based sales, preferably in kitchen and bath design.
• Track record of meeting sales goals and contributing to team success.
• Knowledge of interior design and building materials is beneficial.

Why work for us?

• Competitive salary with commission incentives.
• Full benefits package, including health, dental, and Norfolk-paid life insurance.
• 401k with generous company match.
• Professional development and career growth opportunities
• Positive and inclusive workplace culture.
• Employee discounts and additional perks

Some expectations for the work environment:

• Valid driver's license for travel to customer sites.
• Ability to perform physical job tasks as needed. (field measurements, walk job sites)
• Ability to articulate, write, and read in English.
• Comfortable sitting and working with PC-related tasks for extended periods.
• Comfortable navigating around construction machinery and other potential site hazards if necessary

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