Kitchen Shift Manager

Kitchen Shift Manager - Chick-fil-A Newport

***Schedule will include 2-3 breakfast/lunch shifts and 2-3 afternoon/dinner shifts

Are you a highly skilled and motivated leader with a passion for providing exceptional guest experiences and fostering a positive team culture? Chick-fil-A is seeking talented and dynamic Shift Managers who are familiar with our brand to lead our team and uphold our commitment to serving delicious food with genuine hospitality. If you're a proven leader with a dedication to excellence, read on to learn more about this exciting opportunity.

As a shift manager, you'll play a crucial role in overseeing daily operations, managing a talented staff, and ensuring Chick-fil-A remains a beloved destination for our guests and team. You'll have the opportunity to work in a supportive and positive atmosphere where your contributions are recognized and celebrated. In addition, you'll have access to ongoing training and leadership development programs to enhance your skills and advance your career within Chick-fil-A.

Reports to: Director of Operations

Qualifications:

• Must have 2+ years of proven experience in a leadership role, preferably within the restaurant or hospitality industry.
• Must be able to adhere to a flexible schedule, including evenings, weekends, and holidays.
• Must have strong business and financial acumen to manage resources, limit waste, and make informed decisions.
• Must have a proven track record for leading shifts effectively in a high-volume business.
• Must have excellent verbal and written communication skills to interact effectively with guests, team members, and leadership.
• Must have a deep commitment to delivering exceptional customer service and maintaining high standards of guest satisfaction.
• Must be able to effectively solve problems to address operational challenges and ensure smooth restaurant functions.
• Must be able to lead, train, retain, and mentor team members for success.
• Must pass a background check.
• Bi-lingual in Spanish preferred but not required.

Expectations:

• Lead restaurant shifts effectively using the 6-20 team members scheduled for that shift.
• Oversee all aspects of restaurant operations during a shift, including food quality, cleanliness, safety, and service efficiency.
• Manage inventory levels to minimize waste and maximize quality.
• Ensure compliance with all Chick-fil-A policies, procedures, and safety guidelines.
• Ensure exceptional guest experiences by addressing concerns, maintaining a welcoming atmosphere, and upholding Chick-fil-A's commitment to hospitality.
• Lead, inspire, and develop a high-performing team, fostering a positive work environment.
• Follow training programs assigned by the Restaurant Director team to equip team members with the skills and knowledge required for success.

Benefits:

• 401(k) matching
• Paid time off
• Health insurance
• Competitive salary, performance-based bonuses, and potential for advancement
• Work in a supportive and positive atmosphere where your contributions are recognized and celebrated
• Access ongoing training and leadership development programs to enhance your skills and advance your career within Chick-fil-A
• Total starting compensation for this role is $20/hour.

Location: Newport Pavilion

If you're a talented and motivated leader with a passion for providing exceptional guest experiences and fostering a positive team culture, apply now to join the Chick-fil-A team as a Shift Manager!

Work schedule

• 10 hour shift
• 12 hour shift

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• 401(k)
• Referral program