Kitchen Technician

Factor_ a brand of HelloFresh is seeking a Kitchen Technician. As a Kitchen Technician, you will work with the maintenance team to maintain and repair commercial and industrial cooking and food processing equipment to support operations uptime and improve reliability of our systems.  This role is the resident expert in mechanical, electrical and/or kitchen equipment systems.

Shift: Wednesday to Saturday - 12:00pm to 10:30pm

You will...

• Perform preventive maintenance and routine inspections on assigned conveyors, automation, robotics and ancillary equipment as needed. 


• Perform troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or vendors as needed for additional troubleshooting.


• Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.


• Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in mechanical, electrical, and refrigeration.


• Lead root cause analysis of major downtime events.


• Act as a network resource for technical issues and lead network-wide root cause analysis.


• Develop maintenance personnel knowledge on intermediate to advanced mechanical, electrical, and refrigeration.


• Audit maintenance personnel work and provide feedback to improve performance and quality.


• Audit vendor work to provide feedback to leadership on quality of work and SLA performance.


• Write and/or modify PMs to standardize across the network and increase effectiveness.

You have...

• At least 4 years of experience with conveyor, automation, robotics, and/or refrigeration repair and maintenance including mechanical and electrical operations.


• Advanced understanding of machinery and equipment.


• Ability to read and understand drawings, schematics and diagrams.


• Experience working with inputs, outputs, and PLC logic systems and ability to troubleshoot these systems.


• Ability to travel as necessary (up to 10%) for business purposes.  

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation


• Generous PTO and additional sick leave


• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment


• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)  


• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+


• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

 #factor