Knowledge, Data, & Operations Analyst II (Secret Clearance & Onsite)

MicroHealth is seeking a Knowledge, Data, & Operations Analyst II responsible for creating, administering, and maintaining a comprehensive SharePoint-based Program Office data platform. This role combines expertise in information technology management with knowledge of government operations, accounting, budgeting, and strategic planning to deliver actionable business intelligence that drives evidence-based decision-making.
*Onsite Position
*Secret Clearance Required
Key Responsibilities
SharePoint Administration & Web Management:

• Serves as the SharePoint webmaster for MED and MDA sites and helps keep pages organized, functional, and user-friendly
• Works closely with clients and team members to understand business needs and turn those requirements into effective SharePoint solutions
• Creates, updates, and maintains SharePoint pages, content, libraries, lists, and workflows to support day-to-day operations
• Ensures SharePoint pages and site designs are consistent with Department standards, security requirements, and policies
• Regularly reviews and monitors pages and coordinates with stakeholders to ensure information remains current, accurate, and relevant
• Demonstrates strong knowledge of Microsoft SharePoint, including site administration, permissions, content management, and collaboration tools
• Performs routine reviews of SharePoint content and functionality to ensure sites remain compliant, organized, and operationally effective

Business Intelligence & Automation:

• Uses Microsoft Power BI to build dashboards, reports, and visualizations that support reporting and decision-making needs
• Uses Microsoft Power Automate to automate workflows, notifications, approvals, and routine business processes
• Design, develop, and maintain a SharePoint-based Program Office data platform
• Create user-friendly automated business processes for tracking approvals, key deadlines, and procurement activities
• Interface the business intelligence platform with other Department information systems (manually or automatically)

Knowledge Management Functions:

• Retain and organize key Program Office institutional knowledge
• Create and share lessons learned and templates for overseas users
• Establish and maintain online repositories and knowledge libraries
• Define, draft, develop, and update governance content and standard operating procedures (SOPs)

Data Collection and Analys:

• Track internal and external organizational performance metrics
• Assess organizational performance and resource allocation across Program Office activities
• Generate user-friendly reports to inform leadership of key metrics and progress toward goals
• Provide trend analysis to support evidence-based, data-driven leadership decisions

Operational and Trend Analysis:

• Identify and advise Program Office leadership on current trends
• Conduct multi-disciplinary analysis incorporating IT management, government accounting, budgeting, strategic planning, and policy analysis principles
• Identify opportunities to improve site usability, streamline processes, and enhance the overall user experience

Monitoring and Data Assurance:

• Ensure adequate internal controls on Government operations
• Maintain data integrity and quality across all platforms
• Monitor system functionality and performance

Required Qualifications

• 7 years' experience

Education:

• Bachelor's degree in Information Technology, Information Assurance, or Computer Science

Technical Skills:

• Expert proficiency in Microsoft Office Suite, Microsoft SharePoint, Microsoft InfoPath, Microsoft Project
• Advanced skills in Microsoft Power BI and Microsoft Power Automate
• Proficiency in Google Earth, Adobe Acrobat, Adobe Photoshop
• Demonstrated expertise in developing SharePoint-based business intelligence tools that integrate with Microsoft desktop software

Professional Skills & Competencies:

• Excellent written and verbal communication skills with the ability to explain technical information clearly to users and stakeholders
• Ability to work independently on analytical products and projects
• Maintains a positive attitude and works collaboratively with peers, leadership, and clients
• Proactive, self-motivated, and attentive to identifying high-visibility or "hot" pages that may require immediate updates or improvements
• Quickly learns enterprise processes, client operations, and organizational policies to effectively support business needs

Security Clearance:

• Active Secret Clearance

Salary: $120,000 - $130,000

Physical Demands:
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee may lift or move objects up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
MicroHealth will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or status as a protected veteran and ensure that all employment decisions are based only on valid job requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to [email protected] with your request and contact information.