Knowledge Manager

Vistra is seeking a Knowledge Manager to support Department of Defense clients. The Knowledge Manager develops SharePoint-based enterprise solutions to modernize, streamline, and scale resources for workforce development. Works independently with some guidance.

This is a position within 50 miles of The Mark Center in Alexandria, VA; onsite participation and attendance will be required.

Key Responsibilities include:

• Create visually appealing web-based products
• Design, develop, and configure SharePoint pages, web parts, and other components, including web banners and graphics
• Manage content types, libraries, lists, and site and page permissions
• Use Microsoft Power Apps to automate and streamline SharePoint workflows
• Apply change management best practices to increase adoption among end-user groups
• Develop or contribute to solutions to a variety of problems of moderate scope and complexity

• Bachelor’s degree in computer science, web design, marketing, communications, business, or a related field, and 3+ years of directly related experience
• Experience with SharePoint custom development and architecture to build out-of-the-box solutions
• Experience with MS SharePoint Online (preference to DoD-365), including SharePoint sites, subsites, libraries, and lists
• Experience with Power Platform, including Power Automate
• Experience creating verbal, written, and visual communication/training products, including websites and presentations, in alignment with DoD style expectations
• Knowledge of change management strategies for effective digital transformation and user adoption
• Ability to translate client, stakeholder, and end user needs into requirements and actionable recommendations/solutions
• Experience working in a military environment or with military personnel
• Experience applying UX/UI and human-centered design strategies to enhance user experience
• Experience with graphic design, including proficiency with Adobe InDesign or Illustrator
• Possession of strong organizational skills and attention to detail for high-visibility deliverables
• Ability to obtain a Secret Clearance; active DoD Public Trust background investigation preferred

US Citizenship Required: Due to the requirements of the federal contract that this position supports, U.S. citizenship is required. Citizenship will be confirmed via I-9/E-Verify at the start of employment.