Lab Lead Support Services - Processing Department (Evening)

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

Work Shift:

Summary of Primary Function/General Purpose of Position

The Lab Lead Support Services functions as department lead to coordinate daily operations of assigned areas in terms of staffing and workflow. The Lab Lead obtains specimens, assists with processes for testing and referral testing, performs waived and select testing, and assists with daily scheduling, data collection inventory, and troubleshooting sample and customer issues.

Essential Job Functions

•             Coordinates workflow related to all aspects of laboratory support services to include processing, phlebotomy, specimen transport, supply distribution, patient registration, and customer service.

•             Performs all duties of phlebotomists and processors as needed.

•             Monitors Lab Information System (LIS) reports and logs for compliance to assure pre-analytical processes are of highest quality.

•             Assists leadership with department needs.

•             Manages quality assurance documentation of personnel as needed.

•             Provides oversight for scheduling and timekeeping.

•             Implements policies and procedures as relates to specific area.

•             Oversees training and orientation of personnel.

•             Maintains standards of accreditation for The Joint Commission (TJC) and The College of American Pathologists (CAP) for specific area.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Phlebotomy Certification (required if lead of phlebotomy)

Education

High School/GED (required)

Associates, Allied Health Sciences, Phlebotomy with additional coursework (preferred)

Work Experience

Previous experience in a laboratory setting (preferred)

Previous experience in leadership position in customer service environment (preferred)

3 years phlebotomy experience with EKG experience (preferred)

Skills & Abilities:

Ability to provide quality, error-free work in a fast-pasted environment

Engage with staff and patients in a professional manner

Strong interpersonal communication and organization skills

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].