Laboratory Assistant / Phlebotomist

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

**Shift: M-F 8:00AM-4:30PM***

Forms a variety of tasks (phlebotomy, specimen transport, specimen processing for in-house and send out testing at reference laboratories, answering telephone calls, reviewing pending logs, etc. Support the technical and administrative staff in the laboratory. Performs billing functions, when applicable. Performs other duties as assigned by department leadership. Make routine decisions (actions to take for patient satisfaction, when to escalate issues, when to ask leadership for guidance, etc). Work is guided by standard operating procedures, policies, and service standards. This role plays a key role in patient satisfaction and pre analytic phase of testing (quality of patient samples collected, turnaround time from sample collection sample delivery, etc). Work is standard, consistent and structured.

Minimum Education: High school diploma

Minimum Experience: 1 year experience working in a laboratory/clinical setting

Preferred Education: Certificate/Diploma in phlebotomy

Skills/Abilities: Professional demeanor, effective collaboration and communication skills ensuring teamwork with coworkers, and providers. Knowledge of regulatory requirements and knowledge of good laboratory practices. Excellent customer service skills

City of Hope is an equal opportunity employer.

To learn more about our comprehensive benefits, click here: Benefits Information

City of Hope employees pay is based on the following criteria:  work experience, qualifications, and work location.