Laboratory Technical Supervisor

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

The Laboratory Technical Supervisor is responsible for establishing, validating, and operating Neko Health’s on‑site clinical laboratory in New York. This role leads all pre‑go‑live laboratory setup and validation activities, including instrument and assay validation on Abbott Alinity platforms, workflow design, SOP implementation, and regulatory readiness.

Following go‑live, the Technical Supervisor serves as the on‑site technical owner of laboratory operations, instrument performance, and testing quality, ensuring the laboratory remains inspection‑ready and operates in full compliance with CLIA, CMS, and New York State requirements. The role partners closely with the Head of Labs, who provides multi‑site oversight and retains final regulatory sign‑off authority.

What You’ll Deliver in the First 6–12 Months

• Successfully lead laboratory setup and go‑live readiness, enabling compliant initiation of patient testing under CLIA, CMS, and New York State regulations

• Complete full instrument and assay validation for Abbott Alinity platforms, including accuracy, precision, reportable range, reference intervals, and analytical performance, with complete and inspection‑ready documentation

• Establish standardized laboratory workflows, SOPs, and validation practices that support safe, efficient, and repeatable operations

• Ensure the laboratory is inspection‑ready at all times, with complete validation, quality, maintenance, and corrective‑action records

• Transition the laboratory from setup to stable day‑to‑day operations, maintaining consistent testing quality, turnaround times, and instrument reliability

• Act as the on‑site escalation point for technical, operational, or quality issues impacting laboratory testing

• Build and reinforce a culture of quality, accountability, and continuous improvement within the laboratory team

Minimum Requirements

• Minimum of 5 years of experience in high‑complexity clinical laboratory environments

• Bachelor’s degree in Medical Laboratory Science, Clinical Laboratory Science, or a related field

• New York State licensure as a Medical Technologist / Clinical Laboratory Technologist

• Hands‑on experience with automated chemistry and immunoassay platforms

• Demonstrated experience with laboratory validation, quality systems, and CLIA requirements

• Strong working knowledge of laboratory operations, instrumentation maintenance, and regulatory compliance

Preferred Requirements

• MLS (ASCP) or equivalent certification

• Direct experience with Abbott Alinity or Abbott ARCHITECT platforms

• Prior ownership of laboratory setup, instrument validation, or go‑live activities

• Experience overseeing day‑to‑day laboratory operations in a clinical setting

• Familiarity with laboratory information systems (LIS), such as Epic or Cerner

About titles at Neko

We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.

Hiring Process

Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.

Equal Opportunity & Inclusion Statement

Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.