L&D Specialist

• Administer and maintain GW Learning, manage user access, upload content, generate reports, troubleshoot issues, and ensure data integrity.
• Collaborate with stakeholders to design training; facilitate in-person sessions, breakout groups, and hands-on exercises across Goodwill’s 28-county region.
• Prepare materials, customize content for specific audiences, manage calendars, handle registration and documentation, and provide on-site technical support.
• Model behavior consistent with Goodwill’s mission and values and represent the organization professionally.
• Ensure compliance with Goodwill policies, procedures, and CARF standards.

• Bachelor’s degree in communications, education, or related field, or 3+ years relevant experience; experience in LMS administration and training facilitation.
• Proficiency in learning platforms (e.g., Articulate, Zoom, Teams), multimedia content creation, instructional design, and general computer/software use.
• Strong communication, collaborative, organizational, and problem-solving skills; valid driver’s license with reliable transportation for required travel; ability to pass pre-employment background and drug screening.

-Evansville Goodwill Industries, Inc. and Goodwill Educates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

-This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.