Landscape Account Manager

The
Landscape Account Manager will meet with customers, evaluate landscaping needs,
prepare estimates and proposals, coordinate approved projects, and maintain
ongoing customer relationships. The position is well suited for an entry-level
candidate with strong communication, organization, and relationship-building
skills who is interested in developing a long-term career in landscape sales
and project management. Training will be provided.

Responsibilities:      

·        Work closely with the current salesperson
during a structured period to learn existing residential and commercial
accounts, customer expectations, pricing practices, and company procedures.

·        Build and maintain professional, long-term
relationships with customers.

·        Meet with current and prospective customers to
evaluate property needs, discuss available services, and recommend solutions
aligned with their goals and budgets.

·        Conduct site visits, take measurements,
document conditions, and gather the information needed to prepare accurate
estimates and proposals.

·        Prepare and present proposals, service
agreements, project scopes, and pricing to customers.

·        Follow up on leads and outstanding proposals
and maintain consistent communication throughout the sales process.

·        Coordinate approved work with operations,
field crews, vendors, and office personnel to support proper scheduling and
execution.

·        Communicate project scope, customer
expectations, material needs, scheduling requirements, and approved changes to
the appropriate internal teams.

·        Monitor active projects and visit job sites as
needed to confirm progress, quality, and alignment with the approved scope.

·        Keep customers informed of project status,
scheduling changes, delays, and other relevant developments.

·        Identify scope changes, additional work, or
service opportunities and obtain customer approval before work proceeds.

·        Resolve customer questions or concerns in
partnership with operations and company leadership.

·        Maintain accurate records of customer
activity, proposals, projects, follow-up commitments, and account details.

·        Confirm project completion and customer
satisfaction and support any necessary follow-up.

·        Identify opportunities to expand services
within existing accounts.

·        Develop new residential and commercial
business through referrals, networking, incoming leads, and
relationship-building activities.

·        Build working knowledge of the company’s
landscaping, maintenance, irrigation, lawn care, hardscaping, seasonal, and
enhancement services.

·        Represent Horstmann Brothers Landscaping
professionally during customer meetings, site visits, networking events, and
community activities.

Requirements:

·        High school diploma or equivalent required.

·        Associates or Bachelor's degree in horticulture,
business admin, marketing, or other related fields a plus. 

·        Current commercial pesticide applicator’s
license or willingness to obtain the license is a bonus. 

·        Previous experience in customer service, sales,
account management, landscaping, construction, property services, or project
coordination is helpful but not required.

·        Possess strong communication, organization, and
customer-service skills.

·        Ability and willingness to learn landscaping
services, estimating, sales, account management, and project coordination.

·        Strong verbal and written communication skills.

·        Ability to build and maintain professional
customer relationships.

·        Strong organizational skills with the ability to
manage multiple accounts, proposals, projects, and follow-up commitments.

·        Attention to detail when preparing estimates,
documenting project requirements, and communicating scope.

·        Ability to work independently while coordinating
effectively with field crews, office personnel, vendors, and company
leadership.

·        Sound judgment, initiative, and problem-solving
skills.

·        Basic proficiency with email, Microsoft Office,
and electronic recordkeeping systems.

·        Ability to learn company estimating, scheduling,
and customer-management software.

·        Valid driver’s license (Class E preferred) with
an acceptable driving record.

·        Ability to travel locally to residential and
commercial properties throughout the St. Louis area.

Requirements

Requirements:

·        High school diploma or equivalent required.

·        Associates or Bachelor's degree in horticulture,
business admin, marketing, or other related fields a plus. 

·        Current commercial pesticide applicator’s
license or willingness to obtain the license is a bonus. 

·        Previous experience in customer service, sales,
account management, landscaping, construction, property services, or project
coordination is helpful but not required.

·        Possess strong communication, organization, and
customer-service skills.

·        Ability and willingness to learn landscaping
services, estimating, sales, account management, and project coordination.

·        Strong verbal and written communication skills.

·        Ability to build and maintain professional
customer relationships.

·        Strong organizational skills with the ability to
manage multiple accounts, proposals, projects, and follow-up commitments.

·        Attention to detail when preparing estimates,
documenting project requirements, and communicating scope.

·        Ability to work independently while coordinating
effectively with field crews, office personnel, vendors, and company
leadership.

·        Sound judgment, initiative, and problem-solving
skills.

·        Basic proficiency with email, Microsoft Office,
and electronic recordkeeping systems.

·        Ability to learn company estimating, scheduling,
and customer-management software.

·        Valid driver’s license (Class E preferred) with
an acceptable driving record.

·        Ability to travel locally to residential and
commercial properties throughout the St. Louis area.

Benefits