Lasik Technician/Surgical Coordinator

Description

Assist doctors with all surgical procedures including prepping surgical charts

Assist in surgery by preparing the laser room with supplies and sterilized equipment and restocking following refractive procedures

Confirm patients’ pre-op appointments, provide arrival times and pre-op instructions, and ensure pre-op completion two weeks before surgery

Review pricing and surgical details with patients, and collect payments  

Obtain pre-ops from referring doctors, and facilitate communication with the pharmacy

Provide pre-operative care to patients on surgery days and post-operative care to patients during surgery and post-operative appointments

Follow standard operating procedures that protect the patients, doctors, and staff from undue risk and liability

Work up patients for consultations and complete testing in order for the physician to determine if the patient is a candidate for the procedure

Primary patient liaison from the time the patient enters the center  

Ophthalmic testing, including auto refraction, visual acuity, topographical mapping, oberometry measurements, lensometry, and 

eye dilation in a manner consistent with The Laser Center's Gold Standard approach

Stock all medication and medical supplies ensuring proper quantities are on hand at all times and prepared for upcoming surgery days by prepping the OR room, including the femto laser  

Complete monthly inventory reports

Effective communication of pricing and packages consistent with The Laser Center's Gold Standard approach. Effective and timely follow-up with prospective, current, and past patients

Calibrate equipment, including laser, maintain surgical instruments, flapmakers; schedule timely maintenance of all equipment in the surgical suite, and eye lanes  

Patient closing, including surgery and post-op scheduling, financial and informed consent discussions

Primary staff member to develop bond with patients ensuring they feel welcomed, understood, and appreciated not only during consultation but day of surgery as well 

Requirements

Job Specifications

Typically has the following skills or abilities:  

2 to 4 years of experience in healthcare or related field 

Great customer service skills; ability to deliver high customer satisfaction 

Good listening and verbal communication skills  

Enables ODs and surgeons to smoothly and effectively deliver excellence in technical aspects of patient care

Promote cooperative environment with both the clinical and operational side of the business

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The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.