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The primary role of the Laundry Attendant at The Charleston Place, is responsible for handling hotel linens, guest laundry, and employee uniforms while ensuring cleanliness, organization, and efficiency in the laundry operation. This role requires attention to detail, the ability to work in a fast-paced environment, and a commitment to maintaining high hygiene.
DUTIES & RESPONSIBILITIES:
Clean and press staff uniforms and guest laundry. Also distribute hotel linens through out the hotel.
Maintain cleanliness and organization in the laundry room.
Inspect uniforms and linens for stains, damage, or wear and ensure proper handling.
Operate and maintain valet/laundry equipment, reporting any malfunctions or maintenance needs.
Issue and track employee uniforms, ensuring proper inventory control.
Properly store and distribute cleaned linens and uniforms as needed.
Handle guest laundry and dry cleaning requests with care and attention to special instructions.
Adhere to all hotel hygiene and safety standards.
Assist in keeping inventory of laundry supplies and requesting replenishments as needed.
Provide excellent service and respond to guest or staff inquiries in a professional manner.
REQUIRED SKILLS & EXPERIENCE:
Previous experience in hotel laundry or a similar role preferred.
Knowledge of laundry equipment and detergents.
Ability to work independently and as part of a team.
Strong organizational and time-management skills.
Physical stamina to lift and move laundry carts, stand for long periods, and work in a warm environment.
Flexibility to work various shifts, including weekends and holidays.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
Must be able to lift equipment, supplies, etc. of at least 30 pounds.
Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
The role may require extended periods of time on your feet, especially during peak hotel hours or events.
Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.
Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.
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