Laundry Processing Associate

Description

The Wash & Fold Laundry Processor is a role designed to process every load of laundry to our Guest specifications and Company Standards.  The role also has a number of cleaning responsibilities and must learn the role of a Guest Service Attendant (and serve as back up as needed).

Requirements

• Wash & Fold
  Process WDF orders to guest specifications & Bubbleland Standards 
  
• Drop Off System (Clean Cloud)  
  Receive Incoming Drop Off Order on Guest Drop Off
  Update Drop Off Order as Cleaned in the System (CleanCloud)
  Release Outgoing Drop Off Order on Guest Pick Up
  Correct a Drop Off Order Data Entry Errors
  Correct Retail Purchases on Clean Page (CleanCloud)
  Replace Drop Off System Receipt Paper
• Pick Up System (HappyNest)
  Sign In to HappyNest System
  Complete Production Manifest
  Add Bulk Wash Item Pricing to Ticket
• Cleaning
  Organize Front of the House Store Appearance
  Clean Store Supply Areas
  Clean Vending Inventory Areas
  Clean Vending Machines - Interior
  Clean Vending Machine Compressor
  Clean/Dust Vending Machine Display
  Clear Community Board
  Prepare Salvation Army Bin for Pick Up & Organize Drop Off Area
• Guest Service
  Greet Guests
  Answer & Transfer Calls on the the Store Telephone 
  Assist Guests with the LaundryCard X-Changers 
  Assist Guest with the Laundry Machines (Washers & Dryers)
  Assign Funds From Escrow (Associate View)
  Replace Exchanger Receipt Paper
  Request Customer Refunds
  Putting the Store on the Music Standard
  
• Administrative
  Clock In/Clock Out of Shift (Paylocity)
  Approve Weekly Time Card
  Complete Shift Responsibility Reports
  
• Emergency 
  Operate Fire Extinguisher & Respond to a Dryer Fire
  Operate Panic Alarm