The Law Office Assistant provides front-line administrative and client support within a public defense law office. This role serves as a key point of contact for clients, visitors, and court stakeholders while performing a wide range of administrative and legal support duties.
This position rotates across multiple administrative functions, including reception, intake coordination, file management, court support, discovery processing, and scheduling. The role requires adaptability, strong organizational skills, and the ability to manage competing priorities in a fast-paced, high-volume environment. Some assignments may be performed remotely depending on operational needs.
A high degree of confidentiality, professionalism, and commitment to equitable client service is essential.
ESSENTIAL FUNCTIONS
Client & Front Desk Support
Answer telephone calls, greet visitors, and route inquiries to appropriate staff
Provide general information regarding court procedures, office services, and scheduling
Assist clients in a respectful, trauma-informed, and professional manner
Respond to client questions, concerns, and complaints appropriately
Administrative & Legal Support
Prepare, review, and process legal documents and correspondence
Ensure documents are accurate, complete, and properly formatted prior to filing
Open and maintain client files; conduct conflict checks and redact discovery materials
File documents with the County Clerk and distribute copies to relevant parties
Maintain accurate filing systems and retrieve records as needed
Enter and update data in databases and case management systems
Office Operations
Receive, sort, and distribute incoming mail
Schedule appointments, meetings, and maintain conference room calendars
Maintain reception and common areas in a clean and organized manner
Court & External Coordination
Perform regular court runs, including pick-up and delivery of legal documents
Request and obtain case-related information from external agencies as needed
Professional Responsibilities
Maintain strict confidentiality
Participate in meetings and perform other duties as assigned
Equity & Values
Demonstrate commitment to equity, inclusion, and antiracism through respectful interactions, collaboration, and ongoing learning
QUALIFICATIONS
High school diploma or equivalent
Strong communication and organizational skills
Ability to maintain confidentiality and manage multiple priorities
Preferred
1 year of clerical or customer service experience
Legal or court experience
Bilingual (Spanish preferred)
TECHNICAL SKILLS
Microsoft Office (Word, Excel, Outlook)
Ability to learn case management systems
Standard office equipment
PHYSICAL REQUIREMENTS
Frequent standing, walking, and sitting
Lift/carry up to 10 lbs regularly; 20 lbs occasionally
Ability to work at a computer for extended periods
Ability, with or without reasonable accommodation, to use electronic devices and read/interpret data on screens
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