Position Title: Law Program Site Manager, San Mateo County
Reports To: Law and Reentry Program Manager, San Mateo County
Community: San Mateo County
Office Location: Redwood City, CA (up to 50% hybrid role of in-person and remote)
Compensation: $29.69 hourly with a generous benefits package
Status: Full-Time, Non-Exempt
Fresh Lifelines for Youth is an award-winning non-profit whose mission is to partner with youth to unlock their potential, disrupt the pipeline to prison, and advance justice in California and beyond. By 2030, through partnering with young people, communities, and systems, FLY will contribute to the fight for equity and justice by taking concrete steps to dismantle California’s pipeline to prison, equip 30,000 youth to transform their lives and create meaningful opportunities for them to live healthy, free, and productive lives. For more information about Fresh Lifelines for Youth, please visit: www.flyprogram.org
This position oversees and manages all Law Program community and school sites; manages volunteer recruitment and training, and contributes to Law Program workshop facilitation. The Site Manager reports to the Law Program Manager and supervises the Law Program Coordinator and the Law Program Evaluation Specialist.
Responsible for day-to-day management of Law Program sites and meeting program deliverables and outcomes associated with program sites, including meeting goals in recruitment, referral numbers, youth attendance, schedules, site contacts, and program calendar
Assist Law Program growth in expansion areas and maintain existing stakeholder relationships, including establishing new sites in collaboration with the Programs Manager and building and maintaining relationships with site contacts
Conduct site visits to provide relevant feedback to facilitators and staff; coordinate site logistics to best fit volunteer and site needs
Facilitate FLY’s law-related education curriculum at a minimum of 1-2 sites per semester
Effectively and quickly connect with and engage youth in FLY’s programs
Compile relevant data and complete grant reports for funding sources related to program successes and/or challenges in collaboration with the Programs Manager, as needed
Actively work to broaden the volunteer recruitment base, review the current recruitment plan, and adjust accordingly to the current volunteer climate
Lead Law Program staff in coordinating and delivering volunteer recruitment presentations at local colleges and within the community
Nurture collaborative relationships with professors, college departments, and community organizations to receive volunteer applications
Schedule and conduct interviews of all qualified applicants each semester and screen, select, and notify applicants in collaboration with the programs team
Design, update,e and implement volunteer training curriculum for all prospective and lead program facilitators, including creating agendas, updating and/or creating training content, and assigning sessions to program staff
Guide program staff in preparing and executing volunteer facilitator training; coordinating and confirming the attendance of guest speakers, presenters, youth panelists, and all volunteer facilitators; ensure the set-up and logistics for training events in collaboration with the Programs Coordinator
Ensure all volunteers have the necessary tools needed to facilitate workshops and provide feedback to volunteers to enhance and build upon their skills
Ensure the Law Program Coordinator processes all volunteer clearances within 48 hours of volunteer interviews
Nurture and maintain relationships with school, community, and system providers to obtain youth referrals in collaboration with the Programs Manager
Oversee youth referral collection and recruitment, including speaking with guardians of youth and explaining the FLY Program, as needed
Oversee event planning and logistics for volunteer training sessions, program field trips, recognition ceremonies, and volunteer appreciation events
Speak in formal and informal settings about FLY and the Law Program with audiences of varying sizes
Lead program staff in team meetings leading up to events and debrief meetings following events
Seek out opportunities to provide law-related education workshops within the community
Coordinate and confirm outside resource people/guest speakers for workshops and events
Supervise, coach, and evaluate up to 2 direct reports, Law Program Evaluation Specialist and, if assigned, one other program practitioner
Develop training plans and trainings for staff in collaboration with Programs Manager and Talent Team
Conduct annual and 90-day performance reviews and professional development plans in collaboration with direct reports and regularly review work product to provide staff with appropriate feedback
Actively participate and, when needed, support general staff development and training efforts (i.e., special task force meetings, creation of policies and procedures, etc.)
Regularly drive to program sites, schools, courts, community locations, and other work-related destinations
Safely transport youth and program materials as required for program activities
Maintain a valid driver’s license and access to a reliable, properly registered and insured vehicle suitable for these responsibilities
Comply with all organizational driving, safety, insurance, and youth transportation requirements
Complete authorized business travel, for which mileage and related expenses will be reimbursed in accordance with organizational policy and California law
At FLY, we embrace a diversity of identities, beliefs, thoughts, and experiences. We commit to creating an organizational culture of equity and inclusion to better serve our youth and communities. FLY is an Equal Opportunity Employer. We strive for an inclusive culture and a staff team that reflects diversity. Applicants for all job openings will be considered without regard to age, race, color, religion, sex/gender, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. We strongly encourage women; people of color, people who identify as part of the lesbian, gay, bisexual, transgender, and queer communities; people with experience in the juvenile justice or criminal justice systems; and people with disabilities to apply. Fresh Lifelines for Youth is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or accommodation due to a disability, please contact us at (408) 263-2630 or [email protected]
At FLY, we are committed to the safety of our employees, clients, and all others who enter our workplace. As such, FLY would like to make clear that the COVID-19 vaccination is a condition of employment. However, FLY does allow staff to apply for exemptions based on medical history or sincerely held religious beliefs or practices. This must be approved through FLY’s compliance department. If you have any questions or would like to learn more, please contact us at (408) 263-2630 or email [email protected]
Application with 8-10 questions and an applicant screening question.
No Cover Letter Required
2-3 Interviews (for many roles, at least 1 would be in person)
Meet w/FLY youth
Work Product (Done in advance of the Final Round Interview)
The ideal candidate will have a deep commitment to equity, social, racial, and economic justice. They will be confident in performance and project management to deliver effective program implementation and high-quality services for youth. The candidate will be familiar with local community-based organizations. The candidate will have a proven ability to engage, motivate, and inspire others to action. The ideal candidate should also have a passion for recruiting and managing community volunteers to engage in youth programs and systems change work. The candidate will believe in FLY’s vision and mission and will resonate with FLY’s values: accountable, dedicated, respectful, equitable and just, loving, innovative, hopeful, and youth-centered.
Driving Requirement: This position regularly requires transporting youth and program materials. The employee must have a valid driver’s license and access to a reliable, properly registered, and insured vehicle suitable for these responsibilities. FLY reimburses authorized business mileage and related expenses in accordance with California law. FLY will consider reasonable accommodations as required by law.
FLY's Core Competencies: Skills and behaviors that FLY expects and develops all staff to exhibit across all positions at various levels of proficiency (early stage, intermediate, and advanced)
Cultural Responsivity: Demonstrates an openness and commitment to equity, justice, and belonging. This includes being aware of one’s own bias and privilege, building an understanding of systems of oppression, and valuing diverse perspectives; you take actions to learn and contribute to an environment that creates power-sharing, access, and opportunity within our community.
High Quality: The ability to own your work, be accountable, and take initiative to produce high-quality results. This includes setting and achieving standards that demonstrate a high level of care and commitment to our mission, our population, our colleagues and our partners.
Collaboration: The ability to work effectively within a team and intentionally across teams to contribute to FLY’s mission and agency goals. When working with others, you exercise your strengths and build on the strengths of others.
Communication: The ability to convey information effectively with consideration of the situation and audience. This includes communicating clearly with people of different backgrounds and cultures, in which you demonstrate self-awareness, empathy, and active listening.
Problem Solving: Applies critical thinking to problem solving that considers multiple perspectives and actively identifies creative solutions to address individual and systemic challenges.
Adaptability: The ability to adapt and respond to change effectively. This includes engaging in continuous learning, maintaining a solutions orientation, and proactively seeking opportunities to be supportive of change that best serves our mission.
FLY’s Leadership Competencies: Skills and behaviors that FLY expects and develops all staff in Leadership positions to exhibit across various levels of proficiency (early stage, intermediate, and advanced)
Emotional Intelligence: Demonstrates self-awareness and the ability to process one’s own emotions and the impact and influence on others. This includes maintaining a compassionate and authentic perspective on issues and information that allows you to work effectively through challenges with teams and respond with empathy.
Change Management: The ability to recognize a need and assess the readiness for change. This includes effectively promoting and building commitment toward change and successfully guiding your team through the implementation process.
Strategic Decision-making: Effectively structures and facilitates inclusive decision-making processes. This includes making responsible, informed decisions to improve organizational health and impact by using key information to solve problems and identify equitable solutions.
Develops & Motivates Others: Motivates, inspires and supports teams and individuals through strong coaching, mentorship, and targeted development activities. Builds healthy and effective teams through regular feedback, collaboration, role clarity, and conflict resolution.
External Relationship Builder: Invests in and builds strong, trusted and ongoing relationships with external partners and cultivates new relationships. This includes the ability to analyze and understand relationships as a strategy for achieving the mission, which often means navigating complex relationships while anchoring to FLY’s values.
Project Management: The ability to create project plans, implement them with effective delegation to team members, and manage them to intended impact, while adjusting course as needed. This includes managing at various levels of complexity and scale, anticipating potential barriers, and adapting plans to achieve the desired impact.
Note on Qualifications: In FLY’s quest for an equitable hiring process, candidates are encouraged to apply even if they feel they only meet 75% of the position requirements.
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