Lead AV Technician

Overview:

Job Title: Lead AV Technician

Security Clearance: Secret or Higher

Location: Tampa, FL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

Description:

C3EL is seeking a Lead AV Technician to support the troubleshooting, maintenance, and operation of integrated audiovisual systems supporting federal government customers. Responsibilities include diagnosing and resolving technical issues, performing system maintenance and repairs, supporting AV equipment integration, and ensuring the continued functionality and reliability of audiovisual systems. The position will also provide technical support and guidance to other technicians and coordinate with engineering and program personnel to address system issues and operational requirements.

Responsibilities will include, but not be limited to:

• Troubleshoot, diagnose, and resolve complex audiovisual system issues involving displays, projectors, speakers, microphones, video processors, and conferencing equipment.


• Perform preventive and corrective maintenance on integrated AV systems to maintain system functionality and operational readiness.


• Identify and resolve hardware, cabling, connectivity, configuration, and audio/video signal transmission issues.


• Configure, test, maintain, and repair audiovisual equipment, including audio processors, amplifiers, video distribution systems, and AV control systems.


• Troubleshoot digital signal processors (DSPs), audio distribution systems, and networked AV equipment.


• Support the installation, integration, replacement, and upgrade of audiovisual equipment and systems.


• Utilize diagnostic tools and testing equipment to identify equipment failures and verify system functionality.


• Interpret technical drawings, system schematics, wiring diagrams, and equipment documentation to support troubleshooting and repairs.


• Document troubleshooting activities, maintenance performed, equipment configurations, and recommended corrective actions.


• Provide technical guidance to junior technicians and coordinate with engineering and program personnel to resolve system issues.

Minimum Qualifications:

• U.S. Citizenship


• An active, in-scope US Government issued Secret clearance or higher


• Minimum of 5 years of recent, relevant experience in audiovisual installation, integration, maintenance, and troubleshooting.


• Demonstrated experience troubleshooting, diagnosing, and resolving issues with integrated audiovisual systems.


• Strong working knowledge of audio/video signal flow, audio distribution, video switching, displays, projectors, and conferencing equipment.


• Experience with AV control systems, digital signal processors (DSPs), and associated hardware.


• Knowledge of AV cabling, connectivity, and signal transmission technologies, including HDMI, HDBaseT, and structured cabling.


• Ability to independently identify technical issues, perform system diagnostics, and implement corrective actions.


• Ability to read and interpret technical drawings, wiring diagrams, and system schematics.


• Strong communication, documentation, and problem-solving skills.


• Proficiency with Microsoft Office.


• Ability to travel and deploy in support of projects and company requirements.


• Current U.S. passport.

Preferred Qualifications:

• AVIXA Certified Technology Specialist (CTS) certification; CTS-I certification is a plus.


• Experience with professional AV platforms and manufacturers such as Crestron, Extron, Biamp, Q-SYS, and Shure.


• Experience configuring and troubleshooting networked AV systems, including IP-based audio/video distribution.


• Working knowledge of network infrastructure, including IP addressing, network switches, and VLANs.


• Experience troubleshooting audio DSPs, amplifiers, microphones, speakers, and video distribution equipment.


• Experience supporting federal government, military, or other secure government environments.


• Previous experience serving as a lead technician, mentoring junior technicians, or coordinating technical support activities.


• Relevant manufacturer-specific certifications or technical training.

Education:

• High School Diploma or GED is required.